Medical Director

American Red Cross•Madison, WI

28d•$200,000 - $250,000•Remote

About The Position

The Medical Director provides consultation, education, and oversight in transfusion medicine to support the safe execution of American Red Cross programs and increase transfusion medicine knowledge inside and outside the organization. The role promotes and provides patient services, coordinates medical communications, and develops and implements medical policies and procedures. It also involves researching emerging topics and providing support, development, and leadership guidance to volunteers. The Medical Director partners with hospital customers, provides continuing medical education, directs patient service programs and the medical aspects of regulated blood center operations, and contributes to policies and procedures concerning donor eligibility, component quality, and transfusion practice. The position may serve as CLIA Laboratory Director for specified regulated collection, laboratory, and testing activities, and investigates concerns involving donors, recipients, customer service, or hospital relationships. This is designed as a remote role with a regular onsite presence of 8–10 hours per week and periodic travel within the designated region. Candidates must be willing to reside in or near Minnesota (preferred), Ohio, Wisconsin, or Georgia; strong candidates in other nearby markets may also be considered. Relocation assistance is not available.

Requirements

M.D. or D.O. degree with postgraduate training or specialization in blood banking/transfusion medicine.
Currently board certified or eligible in internal medicine, pediatrics, or clinical pathology.
Minimum 10 years of related experience, or an equivalent combination of education and related experience.
Demonstrated knowledge and experience in immunohematology, including red cell serology, antibody identification, and compatibility testing.
Current state licenses, certifications, and specialty boards may be required.
Customer focus, teamwork, and collaboration skills to support customer satisfaction and internal and external relationships.
Effective presentation skills with varied internal and external individuals and groups.
Active and attentive listening, with consideration for differing opinions.
Ability to set priorities and apply sound judgment to remove roadblocks and accomplish goals.
Working knowledge of immunohematology principles and laboratory practices, with the ability to provide expert clinical consultation on complex cases.
Ability to work on a team.
Willingness to travel periodically and maintain a regular onsite presence of 8–10 hours per week within the designated region.
Willingness to reside in or near Minnesota (preferred), Ohio, Wisconsin, or Georgia; candidates in other nearby markets may be considered.

Nice To Haves

Board certification or eligibility in blood banking/transfusion medicine or equivalent.
Experience in blood banking/transfusion medicine, blood center operations, or medical/scientific research.
Fellowship training or significant experience in stem cell and cellular therapy, hematopoietic stem cell transplantation, and/or regenerative medicine.
Proven leadership in expanding clinical programs and driving innovation.
Experience developing and implementing cutting-edge medical practices in transfusion and cellular therapies.
Exceptional verbal and written communication skills for engaging hospital leadership, donors, and external partners.
Strong customer-facing communication skills and ability to build credibility with physicians and healthcare executives.
Excellent clinical judgment in complex transfusion medicine situations.
Commitment to collaboration and service.
Ability to navigate challenging clinical and operational issues with professionalism and partnership.

Responsibilities

Provide medical consultation in transfusion medicine, blood banking, and patient services to hospital customers, and maintain supportive hospital relationships.
Provide continuing medical education on the safe and effective use of blood components to external customers and internal audiences, including participation on relevant committees.
Direct patient service programs, including therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.
Direct the medical aspects of regulated blood center operations, including collections, donor management, recipient adverse reactions, suspect product investigations, and related operational systems.
Participate in developing procedures, policies, or position statements concerning donor eligibility and safety, component quality, and transfusion practice.
Serve as CLIA Laboratory Director for regulated collection activities, immunohematology laboratories, HLA laboratories, stem cell collection and processing, and/or national testing laboratories.
Investigate concerns and complaints related to donor complications, recipient transfusions, customer service, or hospital relationships; coordinate with the Donor and Client Support Center to support timely completion, documentation, reporting, and leadership notification.
Coordinate medical communications, promote patient services, and develop and implement medical policies and procedures.
Research emerging topics and provide support, development, and/or leadership guidance to volunteers.