Medical Director, New York

Neko Health•New York, NY

2d•Hybrid

About The Position

Mission Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives. Role Purpose You own the clinical bar across five to seven Neko clinics in the NYC region. That means every consultation in your area meets the same threshold of safety, quality, and member experience — regardless of site, regardless of clinician. It means the Physicians and clinical teams working under you are developing, not just performing. It means clinical issues are being seen and addressed before they show up in audits or member complaints. And it means clinical judgment shows up at the table when operational decisions are being made — not afterward, when it's harder to course-correct. You'll partner closely with the U.S. Head of Clinical Enablement, who holds final clinical authority, and operate in true dyad partnership with the Area Manager who owns the operational side. The clinical health of the region is yours.

Requirements

MD or DO with active New York State medical license in good standing.
Board certification in a relevant specialty (Internal Medicine, Family Medicine, or equivalent).
Active DEA registration.
4+ years of medical leadership experience, including direct management of clinicians.
Active BLS certification (ACLS preferred).
Demonstrated experience holding clinical standards across multiple sites or a large clinical team.

Nice To Haves

Experience in preventive care, executive health, or longitudinal care models.
Experience operating in a clinical-operational dyad structure.
Experience leading clinical pilots or scaling new clinical workflows across multiple sites.

Responsibilities

Hold the clinical standard across every site in your area — every consultation meeting the same bar for safety, quality, and member experience, regardless of who delivers it.
Manage and develop the clinicians in your region — performance conversations, development plans, coaching, and the honest feedback that turns good clinicians into great ones.
Lead clinical hiring for your area against defined criteria, and partner with the Training and Education team to close training gaps as they emerge.
Own the review and closure of clinical incidents and near-misses in your area — making sure learnings are actually applied, not just documented.
Operate in true dyad partnership with the Area Manager — co-owning quality, member experience, and business goals, attending and contributing to Weekly and Monthly Business Reviews, and bringing clinical input into operational decisions before they're made.
Round your sites regularly to observe, support, and listen — surfacing what's working so it can spread, and what isn't so it can be addressed.
Build and maintain trusted relationships with the specialist clinicians who receive Neko referrals — monitoring referral quality and addressing breakdowns quickly.
Know the local regulatory landscape — licensing requirements, referral obligations, market-specific clinical rules — and flag emerging risks before they become problems.
Lead or participate in clinical pilots — defining success, capturing learnings, and documenting outcomes so the rest of the company can learn from your region.
Surface patterns from your area — recurring findings, consultation inconsistencies, member concerns — back to Clinical Product and Quality so protocols evolve based on what's actually happening on the ground.