Medical Director

MedVet•Mountain View, CA

2d•Hybrid

About The Position

MedVet is seeking a part-time or full-time Medical Director to lead our team at our Campbell and Mountain View emergency and specialty hospitals in the vibrant San Francisco Bay Area. MedVet is the nation’s premier veterinary-owned and led organization, where doctors have the support of veterinary leadership committed to medical excellence and continuous resource improvement while enjoying ownership in the organization with our unique shareholder opportunities. The Medical Director (MD) works collaboratively with the Hospital Director (HD) to lead the Healthcare Team. The MD, who reports to a Regional Medical Director, is the local Medical Services leader and oversees all specialty and emergency doctors. The MD promotes a culture that supports the development of engaged and empowered caregivers (employees) who deliver the MedVet Experience in a healthy and sustainable manner while living MedVet’s core values of Teamwork, Leadership, and Compassion. The MD partners with their dyad HD to improve and sustain MedVet’s focus on evaluating, planning, and implementing the delivery of best-in-class healthcare to MedVet patients in support of our mission: Leading Specialty Healthcare for Pets. Successful dyad leadership provides representation of all caregivers, fosters diversity of thought, and leverages the variable experience and skill of our Medical Services and Clinical Services Teams.

Requirements

Demonstrated leadership with a strong track record of success during times of change, transformation, and rapid growth.
At least 5-7 years of progressive growth and experience in a veterinary organization.
Capability to effectively manage conflict in highly emotional situations with grace and maturity.
Board-certified veterinary specialists, experienced ER veterinarians, veterinarians with military leadership, veterinarians with animal health leadership, or veterinarians with equivalent experience are ideal.

Responsibilities

Foster a culture that supports continuous improvement and the development of engaged and empowered caregivers.
In partnership with the Hospital Director (HD), serve as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
Lead and direct the Medical Services teams in the hospital, including doctor hiring, doctor onboarding, doctor development, and management of doctor performance issues, partnering with Clinical Services, HR, or other teams as needed.
Continually evaluate hiring needs and opportunities for practice growth, working in partnership with the Medical Recruiting team.
Responsible for managing overall department workflows and ensuring patient care is delivered efficiently, safely, and compassionately.
Responsible for doctor scheduling, department meetings, and other doctor-facing communications.
Works with the HD to ensure the Clinical Services team has the resources and tools to deliver high-quality patient, client, and referral partner experience.
Works with the HD to manage overall hospital financial results, including inventory/supplies and other expenses.
Work collaboratively with the HD, Regional Medical Director (RMD), and VP of Clinical Services and Finance to prepare and manage the Hospital and Capital budgets.
Work with the RMD to lead the hospital's annual Operational Plan strategy and execution.
Foster a culture supportive of Referral Partner outreach and CE activities to ensure strong and growing Referral Partner relationships.
Ensure doctors are participating in the appropriate Referral Partner outreach and coach them on how to build Referral Partner relationships effectively so that they can grow their practice.
Oversee patient care issues, Referral Partner concerns, and responses to client complaints, personally handling escalated client and Referral Partner issues.
Interacts with regulatory boards as needed.