Medical Director - Primary Care

Central City Concern • Portland, OR

12h • $147,000 - $359,000 • Onsite

About The Position

Central City Concern (CCC) is seeking an experienced and mission-driven Medical Director to provide clinical leadership while helping advance innovative, whole-person healthcare for individuals experiencing homelessness and other underserved populations. This unique role blends direct patient care with provider leadership, offering the opportunity to shape clinical practice, mentor multidisciplinary teams, and drive quality improvement across our Blackburn Clinic and CCC's Recuperative Care Program. The position partners closely with the Chief Medical Officer to promote clinical excellence, patient safety, and a culture of continuous learning and compassionate care. We're looking for a collaborative provider who is energized by leading high-performing teams, supporting provider development, and improving health outcomes for some of our community's most vulnerable members. If you're passionate about social medicine, trauma-informed care, health equity, and creating innovative solutions for individuals facing complex medical, behavioral health, substance use, and housing challenges, you'll find both purpose and impact at CCC. Here, your leadership will influence not only patient care, but also the future direction of community-based primary care. Join a nationally recognized nonprofit where you can lead, teach, innovate, and make a lasting difference in the lives of the people who need healthcare the most.

Requirements

• Minimum four (4) years’ experience in providing care as a medical provider for underserved individuals in a community clinic setting.
• Minimum two (2) years' experience in established leadership capacity within a healthcare setting required.
• Must have full prescriptive powers in Oregon with a DEA number.
• Current BLS certification or must obtain within one month if not current.
• Must meet CCC privileging requirements as required by FTCA.
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Workplace Ace of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Physical ability to bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects.
• Able to climb stairs several times a day.
• Must pass a pre-employment drug screen, TB test, and background check. This includes clearance by the DHS Background Check Unit.
• Must adhere to agency’s non-discrimination policies.
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles, and sexual orientations, and treat each individual with respect and dignity.
• Board eligibility or certification in a primary care specialty relevant to our scope of services.
• Licensed to practice as a Physician in Oregon.
• Graduate of an accredited Nurse Practitioner Program with the appropriate scope of training and unrestricted licensure to practice medicine in Oregon or eligibility for such licensure.
• Appropriate board certification.
• Knowledge, education, training, skills, and experience in a multi-disciplinary approach to physical and mental health and substance use disorders in primary care.
• Knowledge, training, skills and experience in providing and supervising services in a highly diverse work environment to a highly diverse and mostly homeless population.
• Demonstrated leadership ability to create effective teams, provide and communicate vision, and effectively manage change.
• Demonstrated ability and accomplishment in continuous quality improvement and practice innovation.
• Excellent communication skills with patients and staff, including diplomacy, tact, and effective “bedside manner”.
• Demonstrated ability to effectively supervise health providers.
• Ability to manage time and meet deadlines.
• Ability to keep accurate and appropriate records/documentation.
• Ability to display non-judgmental attitude.
• Sufficient manual dexterity and physical ability to perform assigned tasks.
• Excellent problem-solving and conflict resolution skills.
• Knowledge of de-escalation methods or willing to be trained in these methods.

Nice To Haves

• Preferred: experience with primary care based Hepatitis C treatment or willingness to develop skills.

Responsibilities

• Provides 0.4 - 0.6 of direct patient care per week in a team setting.
• Serves as clinical leader for Licensed Medical Providers (LMPs) and other clinical staff for their locations, including availability for brief clinical consultation, provision of clinical teaching, and modeling of exemplary clinical practice.
• Manages and supervises the providers in all professional and clinical domains, excluding providers on the behavioral health team. Partners with program operational managers in this work.
• Provides medical direction and clinical supervision to primary care providers in accordance with state regulations and standards of practice. Ensures all providers receive appropriate staff development, in-service training and performance review.
• Leads the development and teaching of standard work related to medical practice based on best practice, continuous learning and improvement, and compliance with rules and standards of practice.
• Assures, through an interdisciplinary process, the appropriate credentialing and privileging of all providers.
• Engages in regular meetings with LMPs to observe, mentor and coach these front line teams in a manner that creates a culture of accountability, fosters continual improvement and staff wellness.
• Ensures availability of adequate primary care staffing working closely with the Clinic Managers and provider schedulers. This includes but is not limited to establishing/enforcing guidelines for minimum clinical staffing, on-call/after-hours coverage, approval of PTO/CME, approving timesheets, and fielding call-outs.
• Oversees recruitment, evaluation and retention of LMPs.
• In collaboration with the Chief Medical Officer develops job descriptions for LMPs that are comprehensive, and permit involvement in therapeutic and program development activities, as well as application of specific medical expertise.
• Responsible for the development of medical practice guidelines, policies and protocols.
• Assures that all patients receive appropriate evaluation, diagnosis, and treatment, and that all medical care is appropriately documented in the medical record.
• Identifies, selects and oversees implementation of clinical evidence-based practices and best practice clinical standards for our practice.
• In collaboration with other primary care leadership, monitors, evaluates, and supports improvement of clinic site and LMPs’ clinical performance, utilization, and financial metrics.
• In collaboration with other primary care leadership, responsible for clinical safety monitoring and review and promotion of just culture.
• Responsible for the timely and adequate response to patient grievances as they relate to the provision of medical care at the programs they supervise.
• Provides clinical leadership as a member of the Blackburn Controlled Substance Review Committee.
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their designee.
• In collaboration with medical leadership, oversees development and implementation of medical education curriculum for providers, including monthly education sessions and other in-services.
• Supports Chief Medical Officer in design and direction for Social Medicine Curriculum with OHSU.
• Ensures adequate and timely communication with LMPs regarding essential information (i.e weekly newsletter).
• Participates in budget development and financial performance monitoring for programs they supervise.
• Attends weekly Blackburn Clinic Leadership meeting, as well as weekly Primary Care Leadership Team Meeting.
• Attends monthly CCC Operational Leadership Team meeting.
• Provides linkage to professional and academic communities pertaining to role of MD’s, DO’s, PA’s, NP’s and ND’s in primary care and community health practice.
• Provides linkage to accrediting and monitoring bodies and agencies pertaining to primary care medical practice.
• Attend all mandatory CCC trainings in a timely manner.
• Approves timecards.
• Other duties as assigned.

Benefits

• Medical, dental, vision, and voluntary plans.
• Generous paid time off plan beginning at 4 weeks of PTO accrual per year!
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 recognized Holidays + 2 Personal Holidays (dependent on work schedule)
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short-Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior