About The Position

The HCS Medical Director of Utilization Management Informatics is an enterprise physician leadership role focused on effective use of clinical information technology and high-quality, efficient, clinically appropriate care. The position provides strategic and operational leadership for system-wide implementation and optimization of digital health tools and platforms, including Epic, with emphasis on the Eastern and Coastal regions, inpatient implementation and go-live support, physician engagement, workflow improvement, and clinical informatics initiatives. The Medical Director serves as a physician liaison among medical staff, clinical operations, information technology, and enterprise leadership. The role also provides physician leadership for integrating utilization-management processes into Epic workflows so that technology, clinical workflows, documentation, and utilization-management practices are aligned. As a Physician Advisor, the physician provides expertise in utilization management, inpatient medical-necessity determinations, level-of-care review, payer appeals, peer-to-peer discussions, and physician education. The position collaborates across the enterprise to improve physician experience, patient flow, resource utilization, documentation, regulatory compliance, and operational performance. The position maintains a limited clinical practice consistent with organizational needs and the physician's specialty and participates in clinical activities as assigned. This is a full-time, onsite position in Morrisville, North Carolina, with 40 standard hours per week and a day schedule. The stated hiring salary range is $114.71–$329.79 per hour.

Requirements

  • Graduate of an accredited School of Medicine.
  • Board certified or board eligible physician licensed in North Carolina.
  • At least five years of inpatient medical informatics experience.
  • At least two years of experience as a Physician Advisor.
  • Significant clinical experience in an inpatient or hospital environment.
  • Demonstrated physician leadership experience.
  • Experience with Epic and other digital health platforms, clinical informatics, utilization management, and physician advisory services.
  • Strong understanding of clinical workflows and physician practice.
  • Excellent communication, relationship-building, strategic thinking, and change-management skills.

Responsibilities

  • Serve as a trusted physician leader and strategic partner to enterprise, medical staff, clinical operations, and technology leadership.
  • Champion physician-centered design for clinical informatics initiatives and optimization of Epic and other digital health tools and platforms.
  • Establish and advance strategic priorities for digital health workflows in partnership with clinical, operational, and information technology leadership.
  • Provide physician leadership for major digital health implementations, upgrades, optimization initiatives, and go-live activities.
  • Serve as a senior physician resource for complex digital health workflow issues, troubleshooting, and resolution.
  • Partner with IT leadership and vendor representatives to translate clinical needs into effective, scalable, physician-centered solutions.
  • Lead physician engagement, education, and adoption of optimized digital health workflows, particularly inpatient workflows.
  • Provide strategic oversight of Epic-enabled utilization-management workflows, including patient status, documentation, and medical necessity.
  • Identify opportunities to use technology, clinical decision support, and workflow redesign to improve quality, efficiency, patient flow, and physician experience.
  • Represent physician and clinical priorities in enterprise informatics governance and strategic initiatives.
  • Lead or support enterprise clinical informatics and performance-improvement initiatives as assigned.
  • Perform inpatient medical-necessity and level-of-care reviews, peer-to-peer discussions, and clinical appeals.
  • Provide clinical consultation to physicians and utilization-management teams on complex patient-status and medical-necessity issues.
  • Educate physicians and clinical teams about utilization management, medical necessity, patient status, and documentation.
  • Partner with clinical and operational leaders to address systemic utilization-management issues and develop sustainable solutions related to medical informatics needs.
  • Maintain a limited clinical practice consistent with organizational needs and the physician's specialty.
  • Participate in clinical activities and responsibilities as assigned.

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What This Job Offers

Job Type

Full-time

Career Level

Director

Education Level

Ph.D. or professional degree

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