Medical Director: Pediatric Emergency Medicine Full Time Days

East Tennessee Children's Hospital AssociationKnoxville, TN
Onsite

About The Position

Operations and Performance Management Review departmental operational metrics and identify opportunities for improvement. Review and monitor key clinical performance indicators, including: Length of stay Door-to-provider times Left without being seen (LWBS) rates Admission and transfer metrics Return visits Patient safety events Partner with nursing and administrative leadership to improve patient flow, throughput, and resource utilization. Lead process improvement initiatives aimed at enhancing efficiency, quality, and patient outcomes. Monitor productivity, staffing effectiveness, and provider performance. Participate in strategic planning and growth initiatives for pediatric emergency services. Clinical Quality and Patient Safety Lead departmental quality improvement (QI) and patient safety initiatives. Participate in development and implementation of evidence-based clinical pathways and best practices. Participate in peer review and case review activities. Act as a key participant in root cause analyses and corrective action plans following significant events. Ensure compliance with regulatory, accreditation, and hospital standards. Provider Staffing and Scheduling Develop and maintain physician and advanced practice provider schedules. Ensure appropriate staffing levels to meet patient demand and operational goals. Manage schedule adjustments and coverage needs. Coordinate onboarding and integration of new providers. Collaborate with staffing and recruiting teams to maintain adequate workforce coverage. Recruitment and Retention Lead physician and APP recruitment efforts. Conduct candidate interviews and participate in hiring decisions. Develop retention strategies to promote provider engagement and satisfaction. Mentor new clinicians and facilitate professional development opportunities. Foster a positive departmental culture focused on teamwork, accountability, and excellence. Provider Performance, Coaching, and Accountability Provide ongoing feedback and performance coaching to physicians and APPs. Conduct formal performance evaluations. Develop improvement plans when performance deficiencies are identified. Address professionalism concerns and behavioral issues. Participate in disciplinary actions consistent with hospital and organizational policies. Recognize and reward exemplary performance. Patient Experience Review patient experience data and satisfaction metrics. Lead initiatives designed to improve patient and family experience. Investigate and respond to patient complaints and concerns as appropriate. Promote communication strategies that enhance patient and family engagement. Collaborate with nursing and ancillary services to improve the overall care experience. Education and Professional Development Support continuing medical education and professional growth of providers. Participate in educational activities for physicians, APPs, nurses, residents, and students. Promote pediatric emergency preparedness and competency throughout the organization. Facilitate implementation of new clinical guidelines and educational initiatives. Hospital and Community Leadership Represent the pediatric emergency department on hospital committees and leadership councils. Collaborate with pediatric subspecialists, hospitalists, intensivists, EMS agencies, and referring providers. Support community outreach and pediatric emergency preparedness initiatives. Participate in business development and service line growth activities. Financial Stewardship Assist with departmental budgeting and resource planning. Monitor productivity, staffing costs, and operational performance. Identify opportunities for cost-effective care delivery while maintaining quality standards. Support initiatives that improve departmental financial performance. Come work where you can make a difference everyday.

Requirements

  • Medical Doctor (MD) or Doctor of Osteopathic Medicine (DO) degree.
  • Board certification in Pediatrics or Emergency Medicine.
  • Subspecialty certification or fellowship training in Pediatric Emergency Medicine.
  • Current, unrestricted medical license in the state of practice.
  • Minimum of 5 years of experience in pediatric emergency medicine.
  • Demonstrated experience in clinical quality improvement and patient safety initiatives.
  • Proven leadership and management experience in a healthcare setting.
  • Experience with provider scheduling, staffing, and recruitment.
  • Strong understanding of healthcare operations, financial management, and regulatory compliance.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to mentor and develop clinical staff.
  • Proficiency in electronic health records (EHR) systems.

Nice To Haves

  • Experience with data analysis and performance metrics reporting.
  • Familiarity with Lean or Six Sigma methodologies.
  • Experience in academic medical centers or teaching hospitals.
  • Published research or presentations in pediatric emergency medicine.
  • Experience with community outreach and emergency preparedness programs.

Responsibilities

  • Review departmental operational metrics and identify opportunities for improvement.
  • Review and monitor key clinical performance indicators, including: Length of stay, Door-to-provider times, Left without being seen (LWBS) rates, Admission and transfer metrics, Return visits, Patient safety events.
  • Partner with nursing and administrative leadership to improve patient flow, throughput, and resource utilization.
  • Lead process improvement initiatives aimed at enhancing efficiency, quality, and patient outcomes.
  • Monitor productivity, staffing effectiveness, and provider performance.
  • Participate in strategic planning and growth initiatives for pediatric emergency services.
  • Lead departmental quality improvement (QI) and patient safety initiatives.
  • Participate in development and implementation of evidence-based clinical pathways and best practices.
  • Participate in peer review and case review activities.
  • Act as a key participant in root cause analyses and corrective action plans following significant events.
  • Ensure compliance with regulatory, accreditation, and hospital standards.
  • Develop and maintain physician and advanced practice provider schedules.
  • Ensure appropriate staffing levels to meet patient demand and operational goals.
  • Manage schedule adjustments and coverage needs.
  • Coordinate onboarding and integration of new providers.
  • Collaborate with staffing and recruiting teams to maintain adequate workforce coverage.
  • Lead physician and APP recruitment efforts.
  • Conduct candidate interviews and participate in hiring decisions.
  • Develop retention strategies to promote provider engagement and satisfaction.
  • Mentor new clinicians and facilitate professional development opportunities.
  • Foster a positive departmental culture focused on teamwork, accountability, and excellence.
  • Provide ongoing feedback and performance coaching to physicians and APPs.
  • Conduct formal performance evaluations.
  • Develop improvement plans when performance deficiencies are identified.
  • Address professionalism concerns and behavioral issues.
  • Participate in disciplinary actions consistent with hospital and organizational policies.
  • Recognize and reward exemplary performance.
  • Review patient experience data and satisfaction metrics.
  • Lead initiatives designed to improve patient and family experience.
  • Investigate and respond to patient complaints and concerns as appropriate.
  • Promote communication strategies that enhance patient and family engagement.
  • Collaborate with nursing and ancillary services to improve the overall care experience.
  • Support continuing medical education and professional growth of providers.
  • Participate in educational activities for physicians, APPs, nurses, residents, and students.
  • Promote pediatric emergency preparedness and competency throughout the organization.
  • Facilitate implementation of new clinical guidelines and educational initiatives.
  • Represent the pediatric emergency department on hospital committees and leadership councils.
  • Collaborate with pediatric subspecialists, hospitalists, intensivists, EMS agencies, and referring providers.
  • Support community outreach and pediatric emergency preparedness initiatives.
  • Participate in business development and service line growth activities.
  • Assist with departmental budgeting and resource planning.
  • Monitor productivity, staffing costs, and operational performance.
  • Identify opportunities for cost-effective care delivery while maintaining quality standards.
  • Support initiatives that improve departmental financial performance.

Benefits

  • Competitive salary and benefits package.
  • Opportunities for professional development and continuing education.
  • Collaborative and supportive work environment.
  • Access to state-of-the-art facilities and technology.
  • Commitment to work-life balance.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

Ph.D. or professional degree

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