The Behavioral Health Medical Director is responsible for behavioral health care strategies and/or operations. You will work assignments involving moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors. Responsibilities include using medical background, experience, and judgment to make determinations whether requested services, requested level of care, or requested site of service should be authorized, with all work occurring within a context of regulatory compliance and assisted by diverse resources. This includes learning Medicaid requirements and understanding how to operationalize this knowledge in daily work. Work involves computer-based review of clinical scenarios, review of submitted clinical records, prioritization of daily work, communication of decisions, and possible participation in care management. Conducts discussions with external physicians by phone to gather additional clinical information or discuss determinations through the peer-to-peer process, which may require conflict resolution skills. May speak with contracted external physicians, physician groups, facilities, or community groups to support regional market priorities. Supports Humana values including working collaboratively on a team throughout all activities. Flows to work as needed within cluster for vacations, weekends, and holidays coverage.
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Job Type
Full-time
Career Level
Senior
Education Level
Ph.D. or professional degree