About The Position

As a Medical Device Driver, you are responsible for distributing and delivering products and services to representatives and customers. The role includes preparing, shipping, receiving, and scheduling product deliveries; ensuring timely delivery and pickup or return of loaner sets; and providing customer service, including responding to questions and complaints and directing issues to appropriate branch personnel. You will arrange merchandise for transport and at customer locations, read maps and route configurations, conduct transportation safety inspections, and load, unload, or stack products and containers. The position also involves creating or reviewing delivery and pickup lists, recording transactions and issues on customer receipts, and maintaining accurate inventory and delivery records. You will perform or schedule preventative and minor maintenance on the company delivery vehicle, keep maintenance records, and advise your supervisor when repairs or extensive maintenance are needed. The role is onsite, with a Monday–Friday second-shift schedule from 4:00 p.m. to 12:30 a.m. Overtime may be based on business needs, an on-call rotation is required, and travel is 10%.

Requirements

  • Possess a valid, unrestricted driver's license.
  • Ability to lift, push, pull, and carry up to 50 lbs.
  • Ability to work flexible hours as needed to support business needs, including evenings.
  • Ability to work the stated Monday–Friday second-shift schedule.
  • Participation in the required on-call rotation.

Nice To Haves

  • High school diploma or GED.
  • One year of driver or courier experience in a customer-facing medical environment.

Responsibilities

  • Distribute and deliver products and services to representatives and customers.
  • Prepare, ship, receive, and schedule product deliveries.
  • Ensure timely delivery of sets and pick up or return loaner sets.
  • Field customer questions and direct them to appropriate branch personnel.
  • Arrange merchandise for transport and at customer locations.
  • Read maps and route configurations.
  • Perform safety inspections in a transportation setting.
  • Load, unload, or stack containers, materials, or products.
  • Create or review delivery and pickup lists.
  • Record transactions and issues on customer receipts.
  • Provide customer service during surface transportation and field customer complaints, addressing and communicating them as necessary to branch team members.
  • Perform or schedule preventative and regular minor maintenance on the company delivery vehicle, including checking fuel, fluid levels, and tires, and maintain accurate maintenance records.
  • Advise the supervisor when vehicle repairs or extensive maintenance are required.
  • Track inventory accurately, maintain records, conduct warehouse inventory cycle counts, and optimize inventory utilization.
  • Record sales or delivery information on daily sales or delivery records.

Benefits

  • Bonus eligible.
  • Benefits are offered.
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