MEDICAL DENTAL CODER

SU CLINICA FAMILIAR•Harlingen, TX

1d•Onsite

About The Position

This position is vital in the health care delivery system in function with the fiscal aspect of the Clinic. Adhere to policies and procedures in conducting all clinical charges, payments, adjustments for proper billing and collections. Bills and submits claims to insurances/programs through AthenaOne EMR, follows up on claims statuses, resolves claim denials, submits appeals, post payments and adjustments, and manages collections. Great customer service and telephone etiquette, computer knowledge, professional appearance, attention to detail, able to multitask and work in a fast paced environment. Ability to work well under stress and maintain calm under pressure and work well with team members and willingness to cross-train. Functions as a member of a collaborative health care team to create and maintain a patient centered medical home.

Requirements

Knowledge of PCMH Model
Knowledge of SC policies and procedures
Knowledge of medical billing practices
Knowledge of ICD-10 and CPT coding
Knowledge of computer software (Microsoft Word, Excel, Outlook etc.)
Skilled in customer relations
Skilled in the use of a computer
Skilled to examine documents for accuracy and completeness
Skilled in billing and coding
Ability to provide effective customer service on a daily basis
Ability of read, write and spell correctly
Ability to maintain and effective and professional working relationship with the public and co-workers
Ability to bend, stretch, stoop, stand, sit and lift up to 20 lbs
Ability to operate a keyboard, telephone, and other office equipment
Ability to examine documents for accuracy and completeness
Ability to prepare records in accordance to detailed instructions
Ability to communicate fluently in English and Spanish
Ability to maintain a positive work environment
Ability to work in a fast paced environment
Ability to maintain a flexible work schedule
Ability to maintain client and office confidentiality
Ability to fully comply with the enhanced infection control requirements of the clinic.
High school diploma or GED
Certification in Billing and Coding from an accredited program
One year or more in billing experience in any of the following specialties: Adults, Pediatrics, Women’s Health Services.
Must provide transportation.
Must possess a current valid Texas driver’s license for the appropriate type of vehicle and Texas Liability insurance.
Must be able to work extended hours or other variations of the usual shift.

Nice To Haves

Willingness to cross-train.

Responsibilities

Communicates with outside providers offices and insurance/program representatives by telephone in a pleasant, culturally and linguistic manner or by secure email.
Assure all questions are answered or resolved in a positive and cordial manner regarding billing issues and/or collection of fees for timely billing.
Communicates unresolved issues to the supervisor or designee as needed.
Reviews and analysis patient’s medical records for accuracy in correct diagnosis and CPTs, HCPCs codes for billing.
Bills and codes as per policies and procedures of each specific program/grant and/or insurance.
Accurately enters daily office and/or hospital charges into our database using medical coding protocol to produce a statement or a claim for payment.
Reviews medical records and efficiently addresses any discrepancies in coding with the medical provider.
Verifies insurances when needed.
Performs root cause analysis and identifies trends timely to minimize lag delays and maximize opportunities to improve processes.
Enters payments received on accounts, applies payment to existing charges and ensures account balances are current and correct to include third party payers.
Productivity measures must be maintained at all times to ensure insurance, program/grants deadlines are not missed and all revenue is captured
Traveling to different clinics when needed to train or gather information for proper billing.
Submits claims daily to carriers via electronic batches, reconciles batches per system protocols.
Responsible for accurate and timely resolution of preparing professional billing claims and working clearing house edits; obtaining referral information and authorizations for encounters as required by payers.
Responsible for working daily on rejections and denials and ensuring billing deadlines are not missed.
Identifies and documents new payer denial trends and notifies supervisor.
Follows up and thoroughly researches reason for denied/rejected claims and works appeals as necessary to resolve outstanding balances.
Ensures appeal deadline with Payers are not missed.
Downloads electronic and reviews EOB’s and correct errors promptly.
Posts insurance payments accurately against patients accounts and reconcile charges on a daily basis.
Works all correspondence received, including zero payments, denials and other information received from insurance carriers on a daily basis.
Assists in providing copies of medical records including billing records in a HIPAA compliant manner.
Receives calls from outsides offices and assists questions regarding payments, EOB’s and reasons for denials as requested by the patient at the office.
Works closely with physicians, and other departments to resolve issues with insurance companies regarding incorrect registration information, claims processing, coding issues and AR payments or denials.
Educates staff on insurance policies to minimize denials/rejections as needed.
Assures all billing and collection documentation is accurate and current.
Documents all adjustments and or refunds as needed.
Assures all appropriate documentation required for our clinic programs is accurately captured.
Submits required documentation in a timely manner (credentialing requirements, license renewals, certifications, CNE attendance, etc.).
Responsible for their own safety as well as the safety of others.
Must always adhere to a professional appearance in dress and behavior/conduct.
Maintains a friendly environment for self and others.
Refrains from texting and speaking on the cell phone.
Refrains from informal communication with patients and others.
Fully participates in performance improvement and follows all Clinic policies and procedures.
Attends work on a regular and predictable schedule in accordance with clinic leave policy and performs other duties assigned.
Submits required documentation in a timely manner.