Medical Delivery Technician

Health System Services • Albany, NY

11d • Onsite

About The Position

Health System Services (HSS) is seeking a dependable, compassionate, and motivated Medical Delivery Technician to help patients receive the medical equipment and support they need to remain safe and comfortable in their homes. The technician delivers, sets up, picks up, and troubleshoots Durable Medical Equipment (DME), and helps patients understand how to use equipment safely and properly. The role works directly with patients, caregivers, and healthcare professionals while demonstrating empathy, passion, integrity, and commitment.

Requirements

• Valid state-issued driver's license in the state where the employee works.
• High school diploma.
• Ability to cover one week of on-call requirements per month.
• Safe driving history.
• Must be at least 21 years old to meet the company's auto insurance coverage requirements.
• Ability to lift, push, pull, and carry equipment of varying weights.
• Kind and friendly attitude.
• Excellent verbal and written communication skills.
• Organized with high attention to detail.
• Professional and courteous demeanor.
• Good mechanical skills.
• Background screening required as part of the hiring process.

Nice To Haves

• One year of delivery and/or customer service experience is strongly preferred.

Responsibilities

• Deliver and install Durable Medical Equipment safely and on time.
• Pick up equipment and return it for cleaning, maintenance, and redistribution.
• Provide delivery, pickup, and basic maintenance of home medical equipment and supplies.
• Safely operate and care for a company vehicle while completing daily routes.
• Educate patients, families, and caregivers on proper and safe equipment use.
• Troubleshoot minor equipment issues in the field when needed.
• Complete paperwork, trip logs, and inventory checklists accurately and on time.
• Keep equipment organized and maintained according to company standards.
• Lift, carry, push, and move equipment of varying sizes and weights throughout the day.
• Navigate homes, hospitals, and care facilities to complete deliveries and setups.
• Cover one week of on-call requirements per month on a rotational shift.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with a 3% company contribution after one year and 1,000 hours worked.
• Generous paid time off and vacation.
• Nine paid holidays.
• Optional short-term disability.
• Company-paid long-term disability.
• Free confidential Employee Assistance Program.
• Community programs that support giving back.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED