Medical Delivery Driver

QUASENT INC•Boonton, NJ
•$26 - $26•Onsite

About The Position

The Medical Delivery Driver is responsible for managing an assigned territory to achieve service goals, processing orders accurately and timely, and maintaining inventory for Durable Medical Equipment (DME) consignment locations. This role involves performing routine evaluations of customer clinic needs, collaborating with Sales and Inventory Teams to improve DME consignment program performance, and actively maintaining operational targets. The driver will assist in troubleshooting issues at consignment locations, communicate effectively with customers, and support new account launches. Continuous improvement initiatives are encouraged by evaluating workflows and communication tools. The position requires developing and maintaining thorough knowledge of Enovis healthcare solutions and products, as well as staying current on relevant DME and HME orthopedic products and services. Adherence to all Enovis policies, procedures, guidelines, and government regulations is mandatory. The role requires up to 95% travel, primarily by company-provided vehicle, to various local clinic sites, with no overnight travel expected. The work environment is field-based and may involve moderate noise levels and potential exposure to airborne and bloodborne pathogens. Physical demands include frequently lifting and/or moving up to 60 pounds, and regularly standing, walking, and talking or hearing. Frequent sitting, using hands to finger, handle, or feel, reaching with hands and arms, and stooping, kneeling, crouching, or crawling are also required. Deskwork involving sitting, walking, using a phone, and computer is part of the role. Reasonable accommodations are available for individuals with disabilities.

Requirements

  • Required to travel up to 95% of the time.
  • Overnight travel is not required.
  • Includes considerable time spent traveling in car to customer accounts as dictated by territory.
  • Must be willing to travel to various local clinic sites, using company-provided vehicle, upon request as dictated by territory.
  • Must frequently lift and/or move up to 60 pounds.
  • Regularly required to stand; walk and talk or hear.
  • Frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
  • Deskwork requiring sitting, walking, using phone and computer.

Responsibilities

  • Appropriately manages assigned territory in order to achieve service goals.
  • Process all orders in a timely and accurate manner.
  • Maintains inventory and related documentation for Durable Medical Equipment (DME) consignment locations.
  • Performs routine evaluation of customer clinic needs and works with Sales and Inventory Teams to make modifications to improve DME consignment program performance in accordance with Company policy.
  • Actively maintains operational targets/metrics, collaborating with Sales and Operations to overcome challenges.
  • Assists in troubleshooting and resolving issues that arise at consignment locations.
  • Effectively communicates with customers using multiple platforms, responding appropriately to business scenarios, and resolving issues in a timely manner.
  • Supports new account launches, including initial in-servicing and managing key customer relationships.
  • Evaluates workflows and communication tools, searching for new ways to improve and accomplish goals through continuous improvement initiatives.
  • Develops and maintains thorough knowledge of Enovis healthcare solutions and product to support customized programs for customers.
  • Develops and maintains professional and technical knowledge by staying current on relevant Durable Medical Equipment (DME) and Home Medical Equipment (HME) orthopedic products and services offered by both Enovis and Surgi-Care.
  • Adheres to all Enovis policies, procedures, and guidelines, as well as OIG and government program (e.g., Medicare) regulations.

Benefits

  • Flexible schedule
  • Help or transport service
  • Opportunity for advancement
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