Medical Delivery Driver

Lincare•Hickory, NC

About The Position

The Medical Delivery Driver performs equipment setups, including oxygen concentrators and other durable medical equipment, in a professional, safe, and timely manner. Equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other locations where people with respiratory problems are treated. The role also includes oxygen and equipment deliveries, patient instruction, equipment maintenance and repair, vehicle and warehouse upkeep, and compliance with applicable safety and regulatory procedures. The employee works as an on-call service representative on scheduled evenings and weekends. On-call frequency depends on center size and the number of employees available to share the responsibility. The employee must respond promptly to service calls and document information on a Service Call Report. The employee may also back up coworkers during vacations, illness, or other absences.

Requirements

  • At least one year of experience in the home health care field as a service representative or in an equivalent position.
  • Good interpersonal, verbal, and writing skills.
  • Maintain a valid driver’s license for the appropriate class of vehicle driven while employed.
  • Frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 120 pounds.

Responsibilities

  • Complete equipment orientation checklists for new equipment and other required paperwork for new patient setups.
  • Instruct patients in the safe and proper use of equipment.
  • Deliver oxygen cylinders and concentrators and perform equipment checks on a daily route determined by the patient base and routing system.
  • Refill reservoirs with liquid oxygen from a van-mounted tank when required.
  • Perform minor equipment repairs and preventive maintenance at patients’ homes and at the center.
  • Package equipment for shipment to the manufacturer or its designee when repairs require more than minor work.
  • Maintain equipment according to manufacturer-recommended schedules.
  • Keep the company vehicle clean and orderly; inspect it daily and complete the required paperwork.
  • Maintain the established preventive maintenance schedule.
  • Clean returned rental equipment according to policies and procedures.
  • Maintain the cleanliness and organization of the warehouse and storage area.
  • Follow FDA guidelines for cylinder tracking and oxygen analyzer testing.
  • Follow applicable operations, training, safety, regulatory, OSHA, DOT, FDA, and emergency planning requirements, including proper use of personal protective equipment and the Vehicle Safety Disciplinary Policy.
  • Serve as an on-call service representative on scheduled evenings and weekends, respond promptly to calls, and complete Service Call Reports.
  • Provide backup for other employees during vacations, illness, and other absences.
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