Medical Courier, Department of Laboratory Medicine & Pathology

University of Washington•Seattle, WA
•$22 - $23

About The Position

The UW Medicine Department of Laboratory Medicine & Pathology is hiring a Medical Courier for its Reference Laboratory Services team. Couriers transport laboratory specimens, reports, supplies, and other designated materials between UW Medical Center and medical facilities and laboratories within Washington State. The service operates seven days a week across 22 routes from UWMC Montlake, the Northgate office complex, and the Renton Central Lab, with territory extending from Vancouver to Bellingham. The schedule is day shift, with details to be discussed with the hiring manager. The role involves handling potentially infectious biohazardous specimens and following Universal Precautions. Couriers are responsible for preserving specimen integrity, maintaining accurate route and specimen records, operating and caring for a University vehicle, and completing routes on time. They may use independent judgment to respond to requests for additional service, adapt to route changes, and support quality improvement and vehicle maintenance activities. The role also includes regular use of digital devices and UW online resources, responding promptly to communications, and teaching tasks to trainees as assigned.

Requirements

  • Possession of a valid vehicle operator’s license.

Nice To Haves

  • Professional driving experience.
  • An acceptable minimum three-year clean driving abstract.
  • Experience handling biohazardous laboratory specimens and familiarity with Universal Precautions.
  • Experience with customer service relations.
  • Demonstrated ability to work independently with minimal supervision.

Responsibilities

  • Drive a University of Washington vehicle to transport laboratory specimens, laboratory reports, supplies, and other designated materials between UWMC and medical facilities and laboratories within Washington State.
  • Handle biohazardous specimens and follow Universal Precaution procedures when handling or transporting them.
  • Maintain specimen integrity by preserving pickup temperature and packaging, delivering the correct quantity to the correct destination, and ensuring nothing is left in the vehicle or a tote at shift end.
  • Transport laboratory supplies and related materials to client locations.
  • Complete assigned routes within an appropriate amount of time.
  • Use independent judgment to determine whether additional client service requests can be accommodated during the assigned shift.
  • Maintain accurate records of route stops and specimens transported.
  • Follow UW Fleet Services rules and regulations.
  • Keep the assigned University vehicle clean and sufficiently fueled according to RLS Courier Group protocol.
  • Participate in and support the UW Fleet Services vehicle maintenance program.
  • Participate in and support quality assessment and improvement activities.
  • Adapt to route and schedule changes and seek direction or assistance when needed.
  • Use computers, smartphones, Workday, and other UW online resources for communications, employment data, training, assignments, and education opportunities.
  • Respond promptly to calls or texts, keep passwords current, and check UW email at least twice per work shift.
  • Teach and demonstrate tasks and share job knowledge with assigned trainees.

Benefits

  • Vacation and sick time accruing monthly, including 12 paid holidays.
  • State Employee Tuition Exemption Program covering up to 6 credits of qualifying coursework per quarter at UW or other participating colleges or universities.
  • Fully subsidized public transit pass (U-PASS).
  • Healthcare, dental, disability, retirement, and other plan options.
  • Fitness, healthy eating, finance, and stress reduction classes through The Whole U.
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