Medical Coordinator, Vancouver Urgent and Primary Care Centers
About The Position
The Medical Coordinator provides clinical and administrative leadership for the UPCC nurse practitioner and physician team within Vancouver Urgent and Primary Care Centers (UPCCs) at VCH- Vancouver Community. This role involves working in partnership with an operations manager to oversee clinical service delivery at the UBC Urgent & Primary Care Centre. The Medical Coordinator and Operations Manager are jointly responsible for the site’s clinical service delivery, representing the UPCC team, and supporting the implementation and development of the VCH UPCC program service delivery locally. This is a part-time medical leader administrative contract position of 0.2 FTE. A minimal clinical commitment of 0.4 FTE to practice within the site is also expected but is not included in this leadership position.
Requirements
- Nurse Practitioner applicants require eligibility for licensure with the BC College of Nursing and Midwives (BCCNM)
- Physician applicants require a Medical Degree and eligibility for licensure with the College of Physicians and Surgeons of British Columbia supplemented by medical leadership experience within a large health organization and a proven track-record in clinical practice.
- Demonstrated commitment to on-going learning and professional development.
- Use sound business acumen to develop and foster collaboration and effective working relationships with stakeholders that promote cooperative goals and contribute to an atmosphere of trust and mutual respect.
- Apply conflict management skills and expertise to persuade and negotiate effective resolution of issues / disputes.
- Inspire a shared vision and align performance goals and objectives for medical staff to ensure a match with service delivery strategy, while maintaining group cohesiveness, motivation, commitment and effectiveness.
- Provide timely and appropriate advice and consultation utilizing effective targeted communication strategies to gain acceptance of recommendations and to facilitate effective decision-making and operations within the context of the medical staff by-laws.
- Build credibility, understanding and trust in the external community to assist the Communities of Care and VCH to meet its strategic priorities.
Responsibilities
- Foster collaborative working relationships and effective team communication that support the clinical practice and ongoing development of UPCC physicians, nurse practitioners and VCH staff with an expectation on providing team based urgent & primary care.
- In conjunction with the operational manager partner, ensure adherence to legislation, safety standards and VCH policies to provide a healthy and safe environment for patients and staff.
- Implement UPCC program strategy and initiatives in partnership with the Operations Manager and the program leadership team. Similarly, ensure engagement and communication with the provider team in relation to these priorities.
- Work in collaboration with operations, medical and clinical leads to identify & support quality improvement initiatives.
- Recruit and retain locum and contracted physician and NP medical staff, in partnership with the Program Medical Director and NP Director.
- Responsible for and coordinate orientation and initial support for new medical staff joining their site.
- Oversee and lead an efficient, effective and comprehensive medical staff work schedule.
- Work with operational administrative support +/- operations manager to monitor/track the physician budget, invoicing, and contract delivery.
Benefits
- employer-paid training
- leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Part-time
Career Level
Manager
