Medical Coordinator - Westchester Location

Memorial Sloan Kettering Cancer CenterWestchester, NY
Onsite

About The Position

Memorial Sloan Kettering Cancer Center (MSK) is hiring a compassionate and detail-oriented Medical Coordinator to join our patient care team. In this key role, you’ll help ensure a smooth, welcoming clinical experience for patients and families—from check-in to check-out. MSK Westchester, 500 Westchester Avenue, West Harrison, NY, 10604. Schedule: 10-hour shifts, 4 days/week, fully onsite. Hours vary between 6:00 am and 10:00 pm (Monday-Friday, occasional weekends). Schedules are provided one week in advance, and flexibility between shifts is expected.

Requirements

  • High School Diploma or equivalent required
  • 1 year of relevant experience in a healthcare, customer service, or patient-facing role
  • Ability to work onsite in a clinical environment, including performing basic clinical tasks such as taking vital signs
  • Compassionate, emotionally intelligent, and culturally sensitive; skilled in supporting acutely ill patients in high-stress situations.
  • Strong communicator with proven ability to collaborate across clinical and administrative teams; adaptable to changing environments.
  • Highly organized and detail-oriented; excels in managing time, prioritizing tasks, and maintaining accurate documentation.
  • Comfortable in fast-paced settings; able to manage multiple priorities with professionalism and a positive demeanor.
  • Proficient in EMR systems, Microsoft Office (Word, Excel), and email platforms; quick to learn new systems.
  • Passionate about improving the patient experience and supporting high-quality clinical care through administrative excellence.

Responsibilities

  • Serve as the first point of contact for our patients in the outpatient clinic setting
  • Support clinic operations through patient scheduling, registration, and flow management
  • Provide hands-on assistance with preparing exam rooms, rooming patients, obtaining vital signs, and reviewing/updating allergies/pharmacy/medication lists as needed
  • Facilitate timely and clear communication between patients, providers, and the team
  • Maintain MSK’s standards for cleanliness, safety, and infection control are met
  • Serve as an advocate for patient comfort, access, and satisfaction throughout the care journey

Benefits

  • Fair, competitive pay
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