Responsible for correctly coding healthcare claims, in order to obtain reimbursement from insurance companies and government health care programs. All employees of FCHC must ensure service standards are delivered, including demonstrating a commitment to FCHC mission and vision, a positive attitude towards patients, employees, role, and the health center, and FCHC core values (accountability, courtesy, excellence, flexibility, integrity, respect). Customer Service and Professionalism includes smiling and making appropriate contact, greeting individuals upon entry, being customer service oriented to both internal (colleagues) and external (patients, clients, vendors, etc.) customers, treating patients, customers and colleagues with dignity and respect, providing timely response to requests, tasks, and inquiries, demonstrating good service turnaround, good communication skills, tactful communication, conflict resolution skills, and adherence to FCHC’s dress code policies. Showing commitment to position and team performance (i.e., attendance and punctuality), consideration and acceptance of cultural differences, working well with individuals of diverse backgrounds, supporting a culture of justice, equity, diversity, and inclusion, and participating in training and professional development are also key. Safety includes adhering to and promoting a culture of safety and cleanliness, adhering to HIPPA/Confidentiality standards, and respectful use of FCHC property and equipment.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED