Medical Clinical Operations Supervisor
About The Position
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. Schedule: Monday - Friday 9am – 5:30pm
Requirements
- High School Diploma/GED
- 2+ years of supervisor/leadership experience in an acute care hospital setting or medical office
- 2+ years of healthcare related experience in registration
- Intermediate level of proficiency in MS Outlook, Word, Excel, and Google
- Intermediate level of healthcare computer software i.e. imaging, billing, and reporting experience
- Intermediate level of experience working with insurance including Commercial Contracts, Managed Care, and Government Programs including Federal, State and local agencies
- Knowledge of basic medical terminology
- Proven ability to work a flexible shift
Responsibilities
- Demonstrate Leadership and Analytical Thinking capability
- Organizes workflow to ensure accurate and timely team performance
- Supervises the work schedule, ensuring adequate and appropriate coverage of all positions at all times
- Selects, and delegates training and orientation of new staff; assigns staff responsibilities, and evaluates performance
- Counsels employees on problem areas of registration and performance
- Works with staff to develop personal development plans, identify areas for improvement, and improve performance
- Performs interviews, performance appraisals, provides coaching and feedback to staff adhering to the policies and procedures of the admitting department
- Provides input for, and ensures staff compliance with, established organizational policies, objectives, safety, environmental and infection control standards
- Possesses knowledge and ability to leverage technology, optimize the utilization of internal resources and improve the quality of work and information flows
- Participates in administrative staff meetings and attends other meetings as assigned
- Attends, and sometimes leads departmental meetings and contributes with suggestions, ideas and methods to improve quality of department / hospital operations
- Reviews operational reports, identifies opportunities and problems and makes recommendations for improving customer service, patient throughput and process flow
- Generates enthusiasm and commitment among Saint Francis Memorial Hospital employees; fosters and reinforces tan based results
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
