Medical/Clinical Assistant
About The Position
This role involves providing both clinical and administrative support within a medical/psychiatric setting. The Medical/Clinical Assistant will be responsible for client preparation, vital sign measurement, specimen collection, medication review assistance, and maintaining a safe and compliant clinical environment. Administrative duties include managing appointments, phone calls, records, and medical supplies. The position requires strong communication, organizational skills, and the ability to adapt to changing priorities while ensuring high-quality client care and maintaining confidentiality.
Requirements
- High school diploma or equivalent
- Direct work experience
- Ability to float to other Colorado Springs locations as needed
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
- Good judgment, detail-oriented, and highly organized with the ability to make timely and sound decisions.
- Maintain confidentiality at all times.
- Basic Life Support (current AHA Provider Certification) or ability to obtain within 30 days of hire
Nice To Haves
- Experience in an Outpatient Mental Health Office
- Undergraduate in Psychology or Social Sciences
- Formal Medical Assistant Training
- Experience Working Within an EHR
Responsibilities
- Welcome, receive, and prepare clients for appointments and procedures.
- Conduct client interviews, measure and record vital signs, and document client information into the electronic health record (EHR).
- Collect and prepare laboratory specimens in accordance with established protocols.
- Assist with medication reviews, prior authorization and referral processes and ensure the timely flow of client care.
- Maintains workstations, client rooms, and examination areas in a manner consistent with OSHA standards and Universal Precautions procedures.
- Ensure compliance with clinical documentation standards, maintaining timely and accurate records in the EHR.
- Participates in continuing education to continually improve skills and abilities and stays abreast of current technologies and practices.
- Maintain all applicable certifications (ex. BLS).
- Apply safety principles as per organizational policies and procedures.
- Ensures compliance with legal issues- including but not limited to client confidentiality and risk management according to federal, state, and local regulations.
- Adjusts to fluctuating peaks in client flow, acuity, and other operation demands while maintaining quality high-quality care delivery.
- Demonstrate excellent communication skills with all team members and assist as needed to ensure a smooth operation.
- Receive and screen phone calls, answer client inquiries, and route messages appropriately.
- Schedule client appointments and manage the client flow within the office.
- Maintain accurate office and department records.
- Utilize EHR, phone systems, and other necessary technology tools to enhance clinic operations.
- Monitor and manage medical supplies inventory, ordering replacements when necessary.
- Maintain confidentiality and professionalism at all times.
- Be punctual and reliable, showing commitment to working as part of a team.
- Assist team members and the office as needed, offering flexibility in support of colleagues.
- Perform other duties as assigned.
Benefits
- Medical, Dental, & Vision Insurance (company covers a very generous portion)
- 401(k) with 5% employer match
- Paid Time Off
- Paid Holidays
- Paid Sick Leave
- Student Loan Reimbursement Program
- Continuing Education Fund
- Bonus Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
