Medical Claims Processor

Northwest Administrators, Inc.Federal Way, WA
Onsite

About The Position

At NWA, we process claims per specific plan requirements. These plans are highly customized and can vary greatly. A successful claim processor at NWA understands the nuances involved with life claims and the importance of claims being processed timely and accurately. If hired in the role, you will: Process and handling of life claims accurately, thoroughly and according to plan requirements Follow up on claims needing additional information Refer problem claims to a supervisor and/or auditor for review Monitor “inbox” to ensure that claims and referrals are handled timely Special projects as assigned

Requirements

  • Minimum 1 year of experience in medical claims processing
  • Organized with the ability to juggle and prioritize workloads
  • Strong analytical skills
  • Strong verbal and written communication skills
  • Strong interpersonal skills
  • Service-minded with a passion for customer service
  • Attentive to detail with excellent problem-solving skills
  • Proficient with technology
  • Intermediate level Excel and Word skills

Responsibilities

  • Process and handling of life claims accurately, thoroughly and according to plan requirements
  • Follow up on claims needing additional information
  • Refer problem claims to a supervisor and/or auditor for review
  • Monitor “inbox” to ensure that claims and referrals are handled timely
  • Special projects as assigned

Benefits

  • Union scale wages, raises every 6 months, starting at $24.64/hr. up to $34.30/hr
  • Medical, Dental, Vision & Rx benefits
  • Employer provided/fully funded Defined Benefit Pension
  • Up to 8.6 days of Paid Leave and 10 Holidays
  • Strong team environment with good work-life balance
  • Training and development opportunities
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