Medical Claims (Billing) Team Leader

GT Independence CareersBaltimore, MD

About The Position

GT Independence is a family-founded, leading national Financial Management Services (FMS) provider that supports individuals participating in self-direction programs, helping them manage their long-term care and support services at home and in community-based settings. Dedicated to promoting personal choice, independence, and quality of life, GT Independence delivers reliable, person-centered financial and administrative services that empower individuals to direct their own care. With a growing national presence, the organization continues to expand its impact through innovation, service excellence, and a strong commitment to the people and communities it serves. The Claims Team Leader is responsible for the supervision, training and development of a team of claims specialists. The Claims Team Leader manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues.

Requirements

  • 2 years of experience relevant to the work performed
  • High School Diploma or GED required
  • Strong ability to lead and mentor multiple team members

Nice To Haves

  • Associate degree preferred

Responsibilities

  • Be the point person for questions from your team members.
  • Coordinate answers with agencies and/or internal departments including Operations.
  • Sign off/approve credit memos and employee receivables.
  • Assist with administrative accounting procedures per Controller/CFO.
  • Audit team performance, monitor team metrics and manage claims process.
  • Train new employees and existing employees in department procedures and agency requirements.
  • Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
  • Prepare A/R reports for your team’s agencies to monitor unpaid claims.
  • Work with team members and agencies to collect outstanding payments.
  • Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
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