Medical Case Manager

Palmetto Community Care•North Charleston, SC

1d•Onsite

About The Position

Join Palmetto Community Care as a Full Time Medical Case Manager in North Charleston, SC, where your role directly impacts patient lives in a supportive and dynamic environment. Enjoy the satisfaction of working onsite, collaborating with a dedicated team that embodies our core values of empathy and customer-centricity. This is an opportunity to grow professionally while making a real difference in your community. You'll thrive in a culture that values integrity and forward-thinking approaches to healthcare. We are a dedicated non-profit organization that provides care and support to individuals living with or affected by HIV/AIDS. As a Medical Case Manager (MCM) at Palmetto Community Care, you will play a vital role in providing comprehensive case management services to individuals living with HIV/AIDS in Charleston, Berkeley, and Dorchester counties. Your primary responsibility will be to assess clients' needs and secure appropriate services to enhance their quality of life. You will work within the SC Ryan White Part B Medical Case Management guidelines, ensuring that clients receive effective and compassionate care tailored to their unique circumstances. This position offers the opportunity to make a significant impact by advocating for and supporting those in need within your community.

Requirements

Comfort level when working with HIV-positive individuals.
Exceptional interpersonal skills.
Proficiency in both written and oral communication.
Solid problem-solving abilities to address a diverse range of medical, socio-economic, and psychosocial challenges faced by clients.
Ability to create an atmosphere of trust and mutual respect.
Strong documentation skills.
Proficiency in Microsoft Office Suite and database systems.
A bachelor's degree in social services, or a related field is required.

Nice To Haves

Ability to speak and understand Spanish is highly desirable.

Responsibilities

Arrange services that link clients with primary medical care, psychosocial services, benefits, and other supportive services through: Intake and initial assessment of services needed as follow-up, Development of a comprehensive, individualized action plan, Coordination and linkage of services required to implement the plan, Monitoring to assess the efficiency of the plan, to include home visits when necessary, Review and reevaluate service plans on a regular basis
Enroll and recertify clients in SCADAP (AIDS Drugs Assistance Program)
Provide ongoing support and information, including prevention and applicable education regarding living with HIV.
Provide referral and coordination with public or private programs
Provide timely and confidential documentation of all case management activities
Attend inter-disciplinary meetings and agency staff meetings
Assist clients in obtaining HOPWA(Housing Opportunities for People With HIV/AIDS) services. This includes rental/mortgage/utility assistance upon client's request.