Medical Case Manager

Family CentersStamford, CT
Onsite

About The Position

The Medical Case Manager is responsible for helping clients living with HIV/AIDS access and remain in care, including mental health, oral health and support services.

Requirements

  • Must be able to serve as a positive representative of Family Centers CARES
  • Must be sensitive to culture, race, sexual orientation, age, gender, etc.
  • Must be trustworthy and able to uphold strict confidentiality policies
  • Must have experience in intensive case management
  • Be able to take individual initiative, but also be a team player
  • Determined
  • Able to take individual initiative, but also able to be a team player
  • Comfortable interacting with individuals and groups of people
  • Must have own vehicle and have valid driver’s license
  • BS/BA/BSW or case management experience

Nice To Haves

  • Experience/knowledge in HIV/AIDS is a plus
  • Bi-Lingual (Creole or other) preferred

Responsibilities

  • Meet with clients to assess and prioritize their needs
  • Fill out paperwork and applications on a continual basis for entitlements, emergency care funds and more.
  • Maintain updated client files including biannual assessments, service plans and monthly progress notes.
  • Advocate for clients when they are not able to advocate for themselves
  • Make home visits, accompany clients to medical visits and participate in outreach efforts when needed
  • Make referrals to other agencies and to follow-up on those connections
  • Collaborate with the other Medical Case Managers about new cases
  • Work closely with the entire HIV Care Team and other community agencies
  • Attend the Immunology Clinic twice monthly as necessary
  • Attend and participate in Bi-weekly staff meetings, monthly Case Reviews
  • Have bi-monthly supervision sessions with Supervisor
  • Attend 20 hours of continuing education per year.
  • Other duties as assigned

Benefits

  • Generous Paid Time Off – Up to 15 vacation days annually (increases to 25 days after 10 years), 11 paid holidays, up to 3 personal days, and up to 10 sick days.
  • Half-Day Summer Fridays (in select programs)
  • Medical, Dental & Vision Coverage Options
  • Health Savings Account (HSA) with monthly employer contributions
  • Flexible Spending Accounts FSA & DCA (Health Care & Dependent Care)
  • 403(b) Retirement Plan with up to 6% employer contribution
  • Employer-Paid Long-Term Disability, Life & AD&D Insurance
  • Employee Assistance Program (EAP) for confidential support
  • Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supplemental Life Insurance, and more
  • Tuition Assistance (eligible to apply after 6 months of service)
  • Student Loan Repayment Opportunity
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service