Medical Case Manager - Workers' Compensation

ForzaCare • San Antonio, TX

17h • Onsite

About The Position

As a Field Medical Case Manager at ForzaCare, you will help injured workers navigate their recovery and return to work. This role involves acting as the central point of coordination, connecting the injured worker, medical providers, employers, and insurance carriers to ensure timely, transparent, and effective care management. The position is ideal for licensed nurses or certified rehabilitation counselors, and prior experience in workers' compensation is strongly preferred.

Requirements

• Active Registered Nurse (RN) or Certified Rehabilitation Counselor (CRC) license with associated college degree is required.
• Must comply with all state-specific licensure and certification requirements.
• Valid driver's license, reliable transportation, and auto insurance with ability to travel to appointments.
• Motivated – You take pride in exceeding goals and continuously improving.
• Organized – You can manage a fast-paced workload and multiple priorities with ease.
• Collaborative – You communicate clearly and work well with diverse teams and stakeholders.
• Committed – You uphold ForzaCare's mission to deliver high-quality, compassionate care and comply with all safety, ethical, and professional standards.

Nice To Haves

• Prior experience in workers' compensation case management is strongly preferred.
• Additional certifications such as CCM, CIRS, or other case management credentials are preferred.

Responsibilities

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure all case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level