Bilingual Medical Case Manager - Ryan White

Legacy Community Health•Houston, TX

33d•Onsite

About The Position

At Legacy Community Health, we truly understand that healthcare is about building relationships and making meaningful impacts in the lives of our patients. As the Ryan White Medical Case Manager, you will play a vital role in transforming the lives of our HIV+ patients by providing a supportive and compassionate approach to case management. In this role, you will have the opportunity to: Provide crucial psychosocial services to individuals in need. Advocate for patients and promote their adherence to medication and care. Collaborate with a dedicated team committed to fostering independence and enhancing overall health. Engage in meaningful professional growth through ongoing training and development. Create lasting change in your community and celebrate the achievements of your clients.

Requirements

Master's degree in social work is required.
Current Texas Licensed Master of Social Work (LMSW) is required.
All licensed professionals must maintain their professional licenses as defined by their respective Texas licensing/examining boards.
One year of case management experience with people living with HIV and/or persons with a history of mental illness, homelessness, or chemical dependence is required.
Excellent communication skills and customer service skills.
Requires a working knowledge of community resources and treatment issues related to HIV.
Must be able to manage multiple deadlines and prioritize.
Demonstrated competency with an EHRS system.
Ability to multitask in a fast-paced environment.
Above average organizational skills.
Strong typing and computer skills.
Must be able to travel between locations as needed.
This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management.

Nice To Haves

A degree in health, human or education services is strongly preferred.
Bilingual (English/Spanish) is preferred. If the employee is bilingual, then they must have written and verbal fluency in English and Spanish.
Experience working among the gay, lesbian, bisexual and transgender community is preferred.

Responsibilities

Identify and screen HIV+ individuals to address their social service needs.
Provide information and referrals to ensure seamless medical and psychosocial linkages.
Advocate for clients to ensure they have a voice and work to reduce service gaps.
Support patients who have been lost to care in reconnecting with essential medical services.
Adhere to healthcare standards, including DSHS Texas HIV Management Standards.
Collaborate with patients to complete Comprehensive Assessments and Individualized Care Plans.
Maintain accurate documentation to meet program standards.
Participate in community meetings and training sessions for continuous learning.
Monitor service effectiveness alongside peers and supervisors.
Update electronic health records within 72 hours of providing services.
Contribute to Legacy’s Performance Improvement and Quality Assurance Program.
Show respect and compassion towards patients and team members, fostering a supportive professional environment.
Work collaboratively to achieve departmental goals.
Travel between locations as needed to ensure accessibility for all clients.
Embrace a team-based approach in facilitating comprehensive patient care.
Take on additional responsibilities as assigned to further our mission.