Medical Case Manager I

University of Louisville•Aurora, CO

About The Position

The Medical Case Manager I (MCM) is part of the UofL Ryan White Kentucky Care Coordinator Program (KCCP) case management team. The role provides case management, support, and advocacy for eligible UofL Ryan White clients who meet program service and enrollment requirements. Its goal is to help remove barriers to access to care and improve client outcomes across the KIPDA Region. Thirteen positions are available.

Requirements

  • Bachelor's degree in Social Work, Sociology, Psychology, Nursing, or a related field, or an equivalent combination of education and experience.

Nice To Haves

  • Two years of experience working in the HIV care services community.
  • Proficiency in a second language, such as Spanish, Somali, or Nepalese.

Responsibilities

  • Maintain an active caseload in accordance with state-mandated caseload standards, providing non-medical case management and counseling to support readiness for and adherence to complex HIV/AIDS treatments.
  • Conduct initial acuity assessments, identify client service needs, develop comprehensive Service/Care Plans, and coordinate services to achieve identified goals.
  • Complete eligibility documentation every six months, including verification of HIV status or diagnosis, residency, and income.
  • Reassess and update Service/Care Plans at least every six months or as needed during the eligibility period.
  • Document case management activities in the CareWare database, including services provided, encounter types and frequency, and communication details.
  • Assist clients in accessing eligible public and private programs and services.
  • Coordinate and follow up on medical appointments and laboratory tests, and monitor viral load suppression.
  • Educate clients about disease transmission, prevention methods, and healthy lifestyle practices throughout ongoing case management.
  • Participate in ongoing HIV-related training, including Ryan White Part B conferences and seminars.
  • Participate in clinical quality management (CQM) activities as assigned.
  • Perform other duties as assigned.
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