Medical Business Associate - OB

Munson Healthcare•Gaylord, MI

20h•Onsite

About The Position

A Day in the Life As a Medical Business Associate (Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing. You will obtain/verify all required patient and insurance information and enter the information into the registration system in an accurate manner. You will schedule patient appointments which may include return office visits, referrals, diagnostic testing/procedures. You will set the tone for the visit! You will greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Requirements

High school graduate or GED.
Proficient in typing, Windows, and experience with multiple computer systems.
A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
6 months to 1 year Customer Service experience required (for Associate role).
Usually achieved by previously working with the public with minimal supervision (for Associate role).

Nice To Haves

Associate Degree Preferred

Responsibilities

Obtain/verify all required patient and insurance information.
Enter patient and insurance information into the registration system accurately.
Schedule patient appointments, including return office visits, referrals, and diagnostic testing/procedures.
Greet patients professionally in person and over the telephone.
Respond effectively to patients and their families.