Medical Billing Specialist

Medbridge Healthcare•Saginaw, MI

4h•Onsite

About The Position

This is a hands-on role focused on medical billing operations, payment posting, accounts receivable follow-up, collections, and resolution of billing issues. It is not a management, supervisory, or analytical position. We are looking for someone who enjoys working directly in the billing process and takes pride in accuracy, organization, and problem-solving.

Requirements

High school diploma or equivalent
1–3 years of experience in medical billing, accounts receivable, collections, or revenue cycle operations
Experience with payment posting, insurance follow-up, claims resolution, and collections activities
Working knowledge of medical terminology and healthcare billing processes
Familiarity with ICD-9 and ICD-10 diagnosis coding
Ability to understand and interpret EOBs, remittance advice, denials, and reimbursement information
Experience using electronic health records (EHR), practice management systems, or medical billing software
Strong data entry, organizational, and problem-solving skills
Excellent verbal and written communication skills
Ability to prioritize multiple tasks while maintaining accuracy and meeting deadlines
Strong customer service skills and professional phone etiquette

Nice To Haves

Experience in a physician practice environment
Knowledge of CPT, HCPCS, ICD-10, and insurance reimbursement processes
Experience working with commercial insurance plans, Medicare, and Medicaid
Microsoft Excel proficiency
Associate degree or higher

Responsibilities

Accurately posting incoming payments, including checks, ACH transactions, credit card payments, and electronic remittances
Generating and distributing patient statements, invoices, and account communications
Reconciling payments against account balances and researching discrepancies
Monitoring Accounts Receivable aging reports and following up on outstanding balances
Communicating professionally with insurance carriers and patients regarding billing questions and payment issues
Researching and resolving denials, underpayments, disputed charges, and billing discrepancies
Processing account adjustments, credits, refunds, and write-offs according to established policies
Reviewing explanation of benefits (EOBs) and remittance advice to ensure accurate reimbursement
Maintaining detailed documentation of account activity, payment arrangements, and collection efforts
Collaborating with providers, front office staff, clinical teams, and administrative personnel to resolve account concerns
Assisting with month-end billing and revenue cycle activities
Maintaining accurate patient and account information within billing systems
Supporting audit requests by providing billing documentation and account records
Performing other related duties as assigned