Medical Billing Specialist

KeyBridge Medical Revenue Care•Lima, OH

1d•Remote

About The Position

As a Medical Billing Specialist, you’ll serve as a critical link between patients, providers, and payors. The role combines investigative problem-solving with customer service and data accuracy to ensure insurance claims are processed, paid, and documented correctly.

Requirements

Demonstrate strong communication, organization, and computer skills (Microsoft Office proficiency required).
Uphold KeyBridge’s reputation through positive, ethical interactions.
Detail-oriented, analytical, and people-focused.
Enjoys both problem-solving and teamwork.
Wants to make a meaningful impact in the healthcare revenue cycle field.

Nice To Haves

Experience with billing systems and payor platforms (e.g., Availity, Navinet, MITS, Quadax).

Responsibilities

Analyze denials, investigate claim issues, and resolve discrepancies to secure payments.
Work closely with clients, teammates, and insurance representatives to maintain smooth project workflows.
Represent KeyBridge with professionalism and empathy—maintaining positive, trust-based relationships with clients and colleagues.
Maintain professionalism, accuracy, and timeliness in all tasks.
Utilize billing systems and payor platforms (e.g., Availity, Navinet, MITS, Quadax).
Research and resolve insurance denials and credits.
Submit and track claims, follow up on rejections or appeals, and document all actions in internal systems.
Collaborate with clients and internal teams to achieve productivity and quality goals.
Contribute to the company’s mission and embody its Core Values daily.