Medical Billing Specialist

MedMe Health • Remote, TX

2d • Remote

About The Position

We are looking for a Medical Billing Specialist (Back Office) to support day-to-day billing operations and back-office revenue cycle workflows. This person will play a critical role in ensuring claims are submitted accurately, denials are worked efficiently, and billing-related operational tasks are completed on time. This is primarily a back-office execution role. The ideal candidate has strong medical billing fundamentals, is detail-oriented, and is comfortable working in a high-volume, process-driven environment. This role will partner closely with client-facing RCM team members and escalate more complex issues as needed.

Requirements

• 2+ years of experience in medical billing, claims management, or revenue cycle operations
• Strong familiarity with denial management, claims follow-up, and payer workflows
• Experience working with US healthcare billing processes
• High attention to detail and strong task ownership
• Comfort working through repetitive but important operational workflows
• Strong written English and ability to communicate clearly with internal teams
• Ability to work independently and manage a queue of tasks efficiently

Nice To Haves

• Experience in pharmacy, physician billing, or ambulatory care settings is a plus
• Experience with back-office healthcare operations teams is a plus

Responsibilities

• Submit and track medical claims across payer channels
• Work claim rejections, denials, and unpaid claims through to resolution
• Investigate payer issues and perform follow-up on claim status
• Support manual billing workflows and operational tasks required to keep accounts moving
• Maintain billing accuracy across documentation, coding inputs, and claim submission workflows
• Identify patterns in denials or billing failures and flag them to the broader RCM team
• Support onboarding-related billing setup tasks for new provider accounts
• Document work clearly and maintain organized records of claim actions and follow-ups
• Escalate complex reimbursement, payer, or workflow issues to client-facing RCM team members
• Help improve SOPs and contribute to scalable billing operations over time

Benefits

• Full coverage for dental, vision, physical, and mental health
• Health spending account
• Group Registered Retirement Savings Plan (RRSP)
• Yearly budget dedicated to learning opportunities
• Stipend to help set up and maintain your ideal home office
• 1-2 weeks of company-wide office closure during the holidays
• Company retreats

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed