Medical Billing Software Specialist

ROM TECHNOLOGIES INC•Clearwater, FL

1d•$100,000 - $100,000•Onsite

About The Position

ROMTech is a medical technology company that has created and patented a revolutionary medical device and telemedical platform which delivers in-home rehabilitative care. Our disruptive technology has proven to yield faster recoveries and better outcomes with unmatched patient compliance. We began in orthopedics and have entered scale-up of our orthopedic business. We are now leveraging our core technology, infrastructure, and first mover position to enter cardiology, followed by other adjacent markets. Having created this new lane, we have a unique opportunity to serve as the global leader in the business, technology, and science of recovery, and to bring life-changing help to many millions of people. The Medical Billing Software Specialist is responsible for the optimization, support, and ongoing configuration of the organization’s Electronic Health Record (EHR) and Practice Management (PM) systems. This role serves as a key liaison between clinical staff, administrative teams, and IT to ensure efficient workflows, data integrity, regulatory compliance, and high system usability.

Requirements

Bachelor’s degree in Healthcare Administration, Information Systems, or related field (or equivalent experience)
2–5+ years of experience with EHR/PM systems (e.g., Epic, Cerner, Athenahealth, eClinicalWorks, etc.)
Experience in a healthcare setting (clinic, hospital, or medical group) preferred
Strong understanding of clinical and revenue cycle workflows
Proficiency in EHR/PM configuration and troubleshooting
Analytical and problem-solving skills
Excellent communication and training abilities
Knowledge of healthcare regulations and compliance standards

Nice To Haves

EHR certification(s) (vendor-specific or general health IT certifications)
Experience with system integrations (HL7, APIs, interfaces)
SQL/report writing or data analytics experience
Project management experience

Responsibilities

System Administration & Support: Maintain and support EHR and PM systems, including user setup, security roles, templates, and configurations.
Troubleshoot system issues and coordinate resolution with vendors or internal IT teams.
Monitor system performance and recommend improvements.
Implementation & Optimization: Lead or support EHR/PM system configurations, upgrades, and integrations.
Analyze clinical and administrative workflows; recommend and implement system enhancements.
Configure templates, forms, order sets, and billing workflows to improve efficiency.
Training & User Support: Train clinical and administrative staff on EHR/PM functionality and best practices.
Develop user guides, training materials, and documentation.
Provide ongoing support and serve as a subject matter expert (SME).
Data Management & Reporting: Ensure data accuracy, integrity, and proper system usage.
Generate reports for clinical, operational, and financial analysis.
Support quality reporting programs (e.g., MIPS, HEDIS, etc.).
Compliance & Security: Ensure systems meet regulatory requirements (HIPAA, CMS guidelines, etc.).
Assist with audits, data security protocols, and access controls.
Maintain confidentiality and data protection standards.
Vendor & Stakeholder Coordination: Act as primary point of contact for EHR/PM vendors.
Collaborate with leadership, providers, billing teams, and IT staff.
Manage tickets, upgrades, and system changes with vendors.