Medical Billing & Collections Specialist II

Millennium Physician Group • New York, NY

4d • $19 - $29

About The Position

The Revenue Cycle-CSR is responsible to provide support to patients, providers and customers internally and externally on billing related inquiries. The employee works insurance claims and patient accounts using department guidelines and MPG electronic systems. The position requires a thorough knowledge of insurance carrier billing and reimbursement, CPT, modifiers and fee schedule differences. Also requires understanding of how to decipher explanation of benefits and explain the impact to the customer. Position requires the ability to conduct both telephone, portal and face to face meetings with patients regarding account resolution and payment collection. Assist customers with hardship applications, payment plans and eligibility for services. Expert verbal communication, interpersonal skills and professional appearance required for dealing with customers. Additional duties as required.

Requirements

• Thorough knowledge of insurance carrier billing and reimbursement.
• Knowledge of CPT, modifiers, and fee schedule differences.
• Understanding of how to decipher explanation of benefits and explain the impact to the customer.
• Ability to conduct telephone, portal, and face-to-face meetings with patients.
• Expert verbal communication skills.
• Interpersonal skills.
• Professional appearance.

Responsibilities

• Provide support to patients, providers, and customers internally and externally on billing related inquiries.
• Work insurance claims and patient accounts using department guidelines and MPG electronic systems.
• Conduct telephone, portal, and face-to-face meetings with patients regarding account resolution and payment collection.
• Assist customers with hardship applications, payment plans, and eligibility for services.
• Additional duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed