Medical Billing (Claims) Supervisor - CT

GT Independence•Southington, CT

7d•Onsite

About The Position

The Medical Billing (Claims) Supervisor is responsible for the supervision, training and development of a team of Medical Claims Specialists. The Medical Billing (Claims) Supervisor manages the submission of claims data, payments and works with team members and agencies to resolve outstanding claim issues. GT Independence is a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, supporting tens of thousands of people across the country as they find and hire their own caregivers or personal assistants. The claims team is driven by trust, autonomy, and fun, believing great teams come from intrinsically motivated, empowered, and valued individuals who respect each other, care about their work, and succeed by working with purpose. The company values excellence and provides space and support for self-motivated individuals to grow and thrive, offering flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth. GT is committed to being a welcoming and inclusive community, aspiring for all staff to feel comfortable bringing their full, authentic selves to work, feeling valued and having a sense of belonging. GT strives to create a workforce that reflects the communities it serves, recognizing that diversity strengthens the company, drives innovation, and helps achieve its mission of self-determination.

Requirements

High School Diploma or GED required
2 years of experience relevant to the work performed
Experience with Microsoft Office products is necessary, specifically Microsoft Excel
Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing
Experience in working on complex projects with critical thinking and problem solving
Excellent written and oral communication skills
Strong attention to detail
Able to work with numbers and apply basic math skills to daily tasks
Strong ability to lead and mentor multiple team members

Nice To Haves

Associate degree preferred

Responsibilities

Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
Sign off/approve credit memos and employee receivables.
Assist with administrative accounting procedures per Controller/CFO.
Audit team performance, monitor team metrics and manage claims process.
Train new employees and existing employees in department procedures and agency requirements.
Assist in developing claims procedures for all new agencies prior to transitioning to Claims Specialist.
Prepare A/R reports for your team’s agencies to monitor unpaid claims. Work with team members and agencies to collect outstanding payments.
Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
Attends trainings, conferences and staff meetings.
Participates in company continuous improvement processes.
Upholds company values and mission
Other duties as assigned