Medical Billing Assistant - US Mental Health Clinic

New U Therapy Center & Family Services
Remote

About The Position

New U Therapy Center & Family Services is seeking a Full-time Medical Biller with experience in psychiatric and mental health services. This role involves managing incoming and outgoing payments for medical treatment, communicating with clients about outstanding balances, and handling the administrative responsibilities of billing insurance and processing payments. The clinic is a modern, innovative mental health clinic offering comprehensive services in one place for convenience, quality, and time-saving care. They are a multidisciplinary, multiplication, and telehealth clinic in California, located in Valencia, Westlake Village, and Torrance, serving mid to high-income populations.

Requirements

  • Experienced to check eligibility
  • Experienced to collections
  • Inbound/outbound experienced
  • Hardworking
  • Reliable person
  • Reliable computer/internet (Backup is a MUST)
  • Willing to learn
  • Good communication skills
  • Organizational skills
  • Customer services skills
  • Ability to handle various tasks
  • Attention to details
  • Team player

Nice To Haves

  • Experience in psychiatric and mental health services

Responsibilities

  • Checking clients’ eligibility and coverage on a daily basis (Online & through call if necessary)
  • Review and resolve the to-do list daily
  • Accept inbound calls
  • Document the conversation to Billing Comments of Therapy Notes
  • Calling clients to collect aging balances
  • Resolve claims denial
  • Contracting and credentialing knowledge
  • Other billing-related work

Benefits

  • Possible raise of pay
  • $10.00 per month for internet allowance assistance after 90 days
  • $20.00 per month for health allowance
  • 5-day vacation leave
  • 3-day sick leave credits (not convertible to cash) if passed the annual evaluation
  • Promotions
  • Teleremote work
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