Medical Billing Agent

Solutions Petal Inc.North Vancouver, BC
Hybrid

About The Position

Petal is a leading Canadian healthcare orchestration and billing company that revolutionizes healthcare systems to make them agile, efficient, and resilient by enabling the forecasting and shaping of world-class healthcare through Healthcare BI, advanced analytics, and informed insights. The Medcom division is the leading medical billing services provider in British Columbia, boasting over 30 years of experience and offering a personalized approach to its services. Our commitment to fostering an exceptional workplace culture has earned us notable recognitions, including being listed as a Great Place to Work in both the technology and healthcare sectors. Join us in our mission to empower healthcare innovators and improve healthcare differently.

Requirements

  • Can manage a high volume of work in a fast-paced environment while maintaining strong accuracy and attention to detail
  • Has strong verbal and written communication skills
  • Is comfortable using computer tools and systems
  • Works independently with a high level of organization and accountability
  • Demonstrates professionalism and discretion when handling confidential information

Nice To Haves

  • Experience in the medical field, medical transcription, or medical administration

Responsibilities

  • Enter and review medical billing claims with accuracy and efficiency
  • Apply diagnostic and procedure codes while ensuring compliance with billing guidelines
  • Process both electronic and paper claim submissions
  • Review remittance advice to identify discrepancies, denials, or missing information
  • Make corrections or adjustments to claims when required
  • Support claim reconciliation activities to ensure completeness and accuracy
  • Maintain clear and accurate documentation within billing systems
  • As you gain experience, you may take on additional responsibilities related to claim follow-up and reconciliation.

Benefits

  • Recurring hybrid work allowance
  • 4 to 6 weeks of paid vacation per year
  • 5 paid personal days per year
  • A group RRSP / DPSP plan with employer contribution
  • A complete group insurance plan, from day 1
  • An annual wellness allowance
  • Access to the Lumino Health™ telehealth application
  • Flexible work hours
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service