Medical Billing Accounts Receivable Senior Associate

Alteva RCM • Milwaukee, WI

6d

About The Position

We are seeking a knowledgeable and detail-oriented Accounts Receivable Senior Associate to join our Revenue Cycle Management team. This role requires experience in the healthcare industry, a strong understanding of the insurance payer mix, and familiarity with the full claims lifecycle.

Requirements

• High School Diploma or equivalent required; Associate’s or Bachelor’s degree preferred.
• Minimum of 7 years of experience in physician collections, A/R follow-up, and denial management.
• Advanced knowledge of CPT and ICD-10 coding, billing guidelines, and payer requirements.
• Demonstrated experience handling complex and escalated accounts and appeals.
• Strong analytical skills with the ability to interpret data, identify trends, and implement solutions.
• Advanced proficiency in Microsoft Office applications (Excel, Word, Outlook); experience with reporting and data analysis tools preferred.
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• In-depth knowledge of HIPAA regulations and healthcare privacy laws; maintains strict compliance at all times.
• Exceptional attention to detail and organizational skills.
• Ability to work independently while contributing to a team-oriented environment.
• Demonstrated problem-solving skills with a proactive and solution-driven approach.

Nice To Haves

• Prior experience serving as a team resource, mentor, or informal leader is highly preferred.

Responsibilities

• Lead all aspects of insurance follow-up and collections, including complex account resolution, payer communications, and utilization of payer portals and systems to ensure accounts are progressing appropriately.
• Manage a high volume portfolio of high-complexity and high-value accounts, requiring advanced research, critical thinking, and problem resolution, under minimal guidance.
• Analyze and identify root causes of denials; develop strategies to reduce denial trends and improve overall reimbursement.
• Effectively resolve complex issues, including payment discrepancies, recoupments, and aged accounts.
• Monitor A/R performance metrics and proactively identify trends within accounts, risks, and opportunities for process improvement.
• Collaborate with management to escalate systemic payer or operational issues and recommend actionable solutions.
• Ensure compliance with payer regulations, company policies, and applicable healthcare laws.
• Partner cross-functionally with internal teams and external stakeholders to optimize revenue cycle performance.

Benefits

• health, dental, vision, employee assistance plan, paid family leave, short-term disability and life insurance.
• 401(k) plan with employer match, flexible spending accounts, employee discount program and an employee referral program.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree