Medical Biller

Global Medical Virtual Assistants

5d•Remote

About The Position

A Medical Biller works in healthcare facilities and is responsible for submitting claims to insurance companies. Everyday responsibilities include processing data from medical coders, ensuring claims get processed and paid, verifying insurance coverage, reviewing denied claims, and assisting patients with billing questions.

Requirements

Interested in US Healthcare Claims Customer Service
Must have excellent verbal and written English communication skills
Customer service experience in Insurance Billing
Excellent time management
Strong attention to detail
Impartial
Highly organized
Computer savvy
Great work attitude and willingness to go the extra mile
Open to working night shifts
PRIMARY SYSTEM Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
Computer Memory/RAM: 8.00 GB
Computer Operating System: at least Windows 11 64-bit or macOS Ventura
Headset: Any USB-type headset with noise-cancelling feature (Optional)
OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 100mb/s contracted
BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell)

Nice To Haves

HIPAA Certification is a plus
RECOMMENDED SYSTEM REQUIREMENTS PRIMARY SYSTEM Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
BACK-UP SYSTEM OPTION 1 (BACKUP SYSTEM): Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
Computer Memory/RAM: 16.00 GB
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
Headset: Any USB-type headset with noise-cancelling feature
Camera: Capable of a clear and crisp video output
OPTION 2 (POWER SUPPLY - UPS): Must be capable of powering your work station for at least 3 hours
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
PRIMARY INTERNET CONNECTION DSL / Fiber Connection - Minimum of 500mb/s contracted
BACK-UP INTERNET CONNECTION Minimum of 20mb/s (Cell or wired)

Responsibilities

Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification
Maintaining great phone etiquette
Helping with denials and follow-ups.
Correcting denial claims and resubmitting claims
Submitting electronic and paper claims to primary, secondary, and third-party insurance companies.
Recording and verifying explanation of benefits
Providing administrative support that includes: a) data entry and b) verifying insurance, follow-ups, and authorizations, and c) following up on and conducting collections as to outstanding balances and receivables