Medical Biller I
About The Position
The Biller I position is an entry-level biller responsible for processing basic billing duties at Families Together of Orange County. The position requires some experience in at least one of the specialties listed below with the understanding that additional training will be required to gain experience of the other listed specialties. This role focuses on learning multi-specialty billing and its workflows, system navigation, and foundational claim processing under close supervision. This position supports all service lines directly or during special projects, including but not limited to: Medical, Behavioral Health, and Medical Specialties. FTOC’s Expectations of all Employees include adhering to all FTOC Policies and Procedures, providing the utmost customer service experience to all clients, conducting oneself in a manner that always represents FTOC’s core values, maintaining a positive and respectful attitude with all work-related contacts, communicating regularly with immediate supervisor about Departmental and FTOC concerns, consistently reporting to work as scheduled and in a timely manner prepared to perform the duties of the position, meeting productivity standards and performing duties as workload necessitates, and the ability to train on all Learning Management Systems (LMS) by self-learning models from FTOC’s EMR.
Requirements
- Billing or Coder Certification
- 0–2 years in medical billing or healthcare administrative support
- eClinical Works experience (Required)
- Experience working within a FQHC (Required)
- Basic understanding of medical billing concepts
- Able to grasp new concepts quickly and efficiently
- Experience utilizing billing systems (EMR/EHR) efficiently
Responsibilities
- Assist with daily claim submission across various service lines
- Data entry of all patient demographics and insurance information in EMR/billing systems
- Support charge entry and basic claim scrubbing
- Review basic claim rejections and assist with corrections
- Track claim status using payer portals and clearinghouse tools
- Post payments
- Assist in identifying simple denial reasons (eligibility, missing information, duplicates)
- Works under close supervision of other team members
- Focus on learning systems, workflows, and payer rules
- Develops foundational billing knowledge of services provided by FTOC
- Strong attention to detail is mandatory
- Ability to follow structured workflows
- Take initiative and be proactive
- Open to learning and constructive feedback
- All other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
