Medical Benefit Review Services Associate

Conduent State Healthcare, LLC•Baton Rouge, LA

7d•Hybrid

About The Position

As a Medical Benefit Review Services Associate, you will help disadvantaged and disabled adults access better healthcare services to maintain their independence and continue living in their homes. In this role, we will teach you how to perform in-home assessments for applicants and participants of long-term personal care services (LT-PCS), offer choice counseling for Home and Community-Based Services (HCBS) to those who request it, provide applicants with an overview of the Long-Term Care Program, create a Person-Centered Plan of Care that is based on individual needs, and complete client monitoring surveys as part of the quality management process. We will also help you get IHC Certified with the LA Department of Health and Hospitals.

Requirements

Have a bachelor’s degree in health and human services, social work, sociology, psychology, or a related field.
Demonstrate quality communication skills, both oral and written.
Show a desire to work with the public.
Be a Louisiana resident.
Have reliable transportation.
Possess a valid driver’s license, auto insurance, and be able to travel daily within your assigned region.

Nice To Haves

Have experience in health-related social and/or human services.
Have experience working with older adults or individuals with disabilities.

Responsibilities

Perform in-home assessments for applicants and participants of long-term personal care services (LT-PCS).
Offer choice counseling for Home and Community-Based Services (HCBS) to those who request it.
Provide applicants with an overview of the Long-Term Care Program.
Create a Person-Centered Plan of Care that is based on individual needs.
Complete client monitoring surveys as part of the quality management process.