Medical Assistant

CenterWell•Las Vegas, NV

21d•Onsite

About The Position

The Medical Assistant supports patient care by helping clinical visits run smoothly between check-in and the doctor’s appointment. In this onsite, specialized Patient Specialist role, the Medical Assistant prepares patients for the provider by completing rooming, intake, and other tasks so physicians can focus on medical decision-making. The role emphasizes accurate clinical documentation, clear and compassionate communication, and ensuring patients understand their next steps through the loop-back method, in which patients repeat instructions in their own words. The Medical Assistant also manages the EMR inbox and worklists, routing patient messages and lab results according to specific rules and following up with pharmacies on medication adherence. The goal is to touch all assigned tasks on the same day and maintain clinical workflow. This position reports to the Center Administrator and works assigned clinic hours. The position is onsite and scheduled for 40 hours per week.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA requirements.
Computer literacy.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient care information.
Ability to apply practical patient care techniques.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to communicate information clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly and be easily understood.
Ability to perform basic calculations accurately.
Current or in-progress BLS certification where required for the applicable level or by state requirements.
Graduation from a Medical Assistant training program or at least 3 years of experience.
Authorization to work in the United States.
Ability to work the assigned clinic hours.

Nice To Haves

Knowledge of how to document screenings using approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of message routing to support care.
Knowledge of point-of-care testing (POCT) and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for provider visits by bringing them to exam rooms and performing basic health checks and intake.
Verify medications and allergies, document patient histories, and conduct validated screenings as needed, such as PHQ-2 and fall-risk screenings.
Manage the EMR inbox and worklists using established routing rules for patient messages and lab results.
Follow up with pharmacies regarding medication adherence and aim to touch all assigned tasks the same day.
Explain care instructions clearly and use the loop-back method to confirm patients understand what to do next.
Support a smooth clinical workflow so physicians can focus on medical decisions.