Medical Assistant

MidLantic Urology•Radnor Township, PA

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to keep medical offices running smoothly. The role works as an effective member of the interdisciplinary team and collaborates with practice staff and other professional disciplines within affiliated medical groups to support efficient patient care and desired patient outcomes. Duties are performed under the direction of the assigned direct supervisor. The position includes patient intake and education, clinical assistance to physicians, specimen collection and basic laboratory work, documentation, office and exam-room operations, and coordination of patient care. The Medical Assistant also supports compliance, training, scheduling, and other position-related duties as assigned.

Requirements

Graduate of a Medical Assistant program or equivalent experience, subject to state regulation requirements.
Six months of experience working within a physician’s office is desired.
Urology experience is desired.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management skills.
Vendor-relations skills for Medical Assistants required to order office and clinical supplies.
Database-management skills.
Strong problem-solving skills.
Skill in using computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to deliver exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA regulations for patient confidentiality.
Minimal travel required.
Physical ability to carry 1–25 lbs frequently (34%–66%) and 26–50 lbs occasionally (2%–33%).
Physical ability to push or pull 1–25 lbs and 100+ lbs seldom (up to 2%).
Physical ability to lift from floor to chest: 1–25 lbs occasionally (2%–33%) and 26–50 lbs seldom (up to 2%); lift from floor to waist: 1–25 lbs occasionally (2%–33%) and 26–50 lbs seldom (up to 2%).

Nice To Haves

Certification or registration is preferred.
Six months of experience working within a physician’s office is desired.
Urology experience is desired.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Educate patients about medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy, collect other laboratory specimens, and perform basic laboratory tests.
Perform EKGs and assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, perform other first aid procedures, and use CPR skills when necessary.
Prepare accurate, legal, and ethical documentation and ensure medical records are accurate and complete.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain the prescription ledger when needed.
Maintain back-office flow, keep rooms full, and assist with room turnover.
Complete thorough new-patient work-ups, including X-rays, vital signs, and explanation of the new-patient packet; add new-patient medical histories and accurately update established patients’ histories.
Set up physician rooms accurately and completely, and ensure patients’ medications are updated before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned according to physician office flow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel and ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and remain punctual and dependable for assigned or confirmed shifts.
Respect and acknowledge the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively and adhere to HR and corporate policies and procedures.
Support healthcare-regulation compliance, medical laws, ethical standards, and assigned compliance and accreditation efforts, including OSHA, HIPAA, and CMS Parts C and D General Compliance and Fraud, Waste & Abuse guidelines.
Perform other position-related duties as assigned.