Medical Assistant

CVS Health•Columbus, OH

12d

About The Position

Oak Street Health Medical Assistants gather the medical information needed to help providers make informed healthcare decisions. They are vital members of Care Teams and report to the Practice Manager or Center Operations Specialist. The role requires flexibility, energy, attention to detail, and problem-solving skills, along with building relationships with members and collaborating with teammates to support a strong patient experience and clinical results. Medical Assistants assist with assessing patients’ health conditions through screenings and routine diagnostic testing during appointments.

Requirements

State or national certification, as required by the state, or graduation from an accredited medical assistant course.
At least 1 year of experience as a medical assistant.
CPR or BLS certification.
Experience with electronic medical records.
Computer skills and the ability to quickly navigate multiple programs, including Gmail, MS Word or Google Docs, and Excel or Google Sheets.
U.S. work authorization.
Problem-solving skills, professional accountability, and a flexible, positive attitude.
Strong communication skills and a customer-service orientation.
Proficiency in non-English languages when required by the center’s demographics.

Nice To Haves

At least 3 years in a Medical Assistant role.
Successful mastery of the workflow in a previous Medical Assistant position.
Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
At least 2 years of experience working with geriatric patients.
Phlebotomy Technician Certification.

Responsibilities

Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
Inventory supplies and stock examination rooms.
Respond to patient requests for telephonic support, such as providing lab results or faxing records to specialists.
As permitted by state regulations, administer vaccinations and perform point-of-care testing, including A1C testing, spirometry, EKGs, and blood draws for lab testing.
Import required documents into the electronic medical record through scanning or PDF upload.
Participate in care team meetings to discuss patient care and clinic operations.
Process orders for durable medical equipment.
Request medical records from external providers as required by the provider.
Conduct routine quality-control checks as required, including infection-control measures and checks for expired medication and supplies, and/or help maintain the center lab.
Perform other duties as assigned.