Medical Assistant

CenterWell•Las Vegas, NV

18d•Onsite

About The Position

Medical Assistants help patients transition smoothly from check-in to their doctor visit. They prepare patients by escorting them to exam rooms, completing basic health checks, and explaining information clearly and compassionately. In this onsite, specialized Patient Specialist role, the Medical Assistant ensures patients are fully prepared before the doctor sees them, enabling doctors to focus on medical decisions. The role includes comprehensive patient intake and clinical rooming, EMR inbox and worklist management, and confirming that patients understand their next steps. The position is with CenterWell Senior Primary Care, which provides proactive, preventive, personalized care to seniors through integrated care teams.

Requirements

Knowledge of HIPAA and safety policies, including protecting privacy and following safety requirements.
Knowledge of infection prevention and OSHA standards.
Computer literacy.
Ability to provide responsive, patient-centered support.
Ability to accurately record patient care information.
Ability to apply practical patient care techniques.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to communicate clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to perform clinical tasks safely and consistently.
Ability to maintain accuracy across repetitive tasks.
Ability to be clearly understood when communicating.
Ability to perform basic calculations accurately.
Current or in-progress BLS certification when required for the applicable level or state.
Graduation from an MA training program or at least 3 years of experience.
Right to work in the United States.
Ability to work the assigned clinic hours.

Nice To Haves

Knowledge of how to document screenings using approved, standardized tools.
Knowledge of safe vaccine administration standards.
Knowledge of routing messages to support care.
Knowledge of point-of-care testing (POCT) and specimen handling.
Knowledge of value-based care fundamentals.

Responsibilities

Prepare patients for appointments by bringing them to exam rooms and completing basic health checks.
Perform patient intake, including verifying medications and allergies, documenting patient history, and conducting validated screenings as needed.
Manage the EMR inbox using routing rules for patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Aim to provide a same-day touch for inbox and worklist tasks to maintain clinical flow.
Educate patients about their next steps and use the loop-back method to confirm their understanding.
Work with physicians and other clinical team members to ensure patients are prepared for care.