US - Medical Assistant

Shriners Hospitals for Children•Pasadena, CA

3d•Onsite

About The Position

Shriners Children’s is seeking a Medical Assistant to support medical and nursing staff in providing care and comfort to infant, toddler, preschool, school-age, adolescent, and young adult patients during outpatient clinic appointments. This role involves performing routine clinical and clerical tasks, including phlebotomy and assisting with cast application and removal. Shriners Children’s is recognized as a Forbes 2025 best mid-sized employer and is dedicated to excellence in patient care, education, and research, serving children up to age 18 regardless of their family's ability to pay or insurance status.

Requirements

Medical Assistant Certification
Basic Life Support (BLS)

Nice To Haves

1 year Pediatric/Ambulatory Care
EMR Systems
Spanish proficiency is preferred
Familiarity with Microsoft Office tools, HIPAA, infection control, and patient safety protocols is preferred

Responsibilities

Escort patients from waiting room(s) to exam room(s), confirming date of birth and ensuring patients are in the proper attire required for their visit
At relevant sites, MAs will walk patients to radiology or POPs rooms/waiting areas, in addition to rooming for clinic
Obtain patient vitals (height, weight, temperature, pulse, BP, etc.), draw blood, and conduct basic medical history (including chief complaint, medication history, social history, and family history)
Monitor and report patient condition throughout their visit
Ensure infection prevention protocols are followed
Conduct Telehealth intake tasks – document vitals, medical history, and encounter details
Escort patients to check out and update rooming status in Epic
Monitor Epic DAR and communicate with all relevant teams (front desk, radiology, POPs, etc.) to ensure timely rooming and patient handoffs
Direct physicians and APPs to patient rooms based on Epic DAR status
Prepare exam rooms daily; stock and maintain supplies and equipment