MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

The Medical Assistant works under the supervision of a licensed physician as part of a multidisciplinary care team, supporting clinical and administrative functions and contributing to continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics. The position is based at Robbins Health Center in the Ambulatory and Community Health Network of Cook County and is covered by the SEIU 73 collective bargaining agreement. The listed schedule is 7:45 a.m.–3:45 p.m. Monday, Tuesday, Wednesday, and Friday; 10:00 a.m.–6:00 p.m. Thursday; and 8:00 a.m.–4:00 p.m. on the first and third Saturdays. Pay is $24.119–$29.159 per hour, with salary placement based on experience disclosed and documented at application.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience. Official transcripts are required at interview for education-based qualifications.
Hold a Medical Assistant certificate from AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. The certificate must be presented at interview where applicable.
Hold CPR certification from the American Red Cross or American Heart Association and present the certificate at interview.
Demonstrate familiarity with Microsoft Office Suite, including Word and Excel.
Have working knowledge of medical terminology.
Have strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and patients of diverse cultures and age groups.
Demonstrate awareness of HIPAA and sensitivity and respect when caring for patients of all ages and cultural backgrounds.
Demonstrate analytical and problem-solving skills, attention to detail, accuracy, and precision.
Demonstrate flexibility and adaptability in performing work duties and the ability to transition between clinical and administrative duties.
Have strong emergency response skills and the ability to observe environmental and OSHA safety practices.
Be able to meet deadlines and update educational requirements as required by a licensing association or CCH.
Adhere to hospital and department safety requirements, including personal protective equipment, handwashing and sanitizing, and applicable engineering and work-practice controls.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories, vital signs, and other measurements or specialty-specific information; review records for completeness and help patients complete forms.
Prepare exam rooms, maintain their cleanliness and general appearance, clean rooms after visits, and dispose of potentially infectious materials appropriately.
Perform clerical and administrative tasks, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks and pregnancy tests, throat cultures, point-of-care testing, and I-stats; log tests and controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations; administer oral medications and injections under physician orders and document administration.
Perform phlebotomy and prepare specimens; prepare, administer, and document immunizations.
Provide first aid and related care, including changing dressings, applying bandages, and removing sutures; perform cardiopulmonary resuscitation when required.
Provide an accurate and complete medication list for patients.
Communicate patient needs to providers, including refill requests, tests, and patient concerns.
Support provider staff with referrals for diagnostic testing and specialists as ordered.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain supply inventory; securely store medication samples, check expiration dates, and maintain dispensing records.
Sterilize equipment onsite or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions.
Apply knowledge and skills in working with patients across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.