Medical Assistant

ChenMed•East Lake-Orient Park, FL

12d•$17 - $24•Onsite

About The Position

The Care Promoter 1 is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that keep medical centers running smoothly. Duties vary by setting, including the center’s size, location, and type. Care Promoters perform clinical duties under direct physician supervision and in accordance with state medical practice acts. The role is an integral member of a physician-led Care Team providing comprehensive primary care to a defined population of patients. The position combines patient intake and clinical support with administrative work, communication, supply and equipment maintenance, documentation, and health coaching. The employee may travel locally or regionally to cover other centers as needed and may need to work evenings, weekends, or holidays. The position is paid hourly at a posted range of $17.00–$24.26; final compensation depends on factors including experience, education, and geographic location. The position may also be eligible for bonuses or commissions.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, Emergency Medical Technician (EMT), or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Excellent interpersonal and customer service skills, with compassion and empathy toward patients and families.
Strong oral and written communication, time management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, and other team members.
Problem-solving mindset focused on patient needs and team goals.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
Attention to detail and ability to maintain accurate reports and data.
Ability to maintain organized systems that support timely patient flow and to remain calm in busy or stressful situations.
Fluency in spoken and written English.
Willingness and ability to travel locally and/or regionally up to 10% as needed.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to the PCP, clinician, specialist, or other clinical personnel.
Prepare patients for examinations, conduct routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions to patients.
Observe patients and report changes in their conditions to the PCP, clinician, specialist, or other clinical personnel.
Perform non-critical medical and therapeutic procedures according to medical instructions; collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications, change dressings, apply bandages, remove sutures, and perform other first-aid procedures under physician supervision; use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and maintain accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to appropriate team members, and contact patients to obtain and relay information for the physician.
Call prescriptions in to pharmacies upon physician approval and authorization; authorized individuals use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.
Travel locally and/or regionally, up to 10% of the time, to assist in covering other centers as needed.
Work evenings, weekends, and/or holidays as needed.