Medical Assistant Orthopedics & Podiatry West Park

Advocate Health•North Wilkesboro, NC
•$22 - $33

About The Position

The Medical Assistant supports orthopedic and podiatry clinic operations by preparing patients for examinations, documenting health information, completing clinical quality measures, performing laboratory procedures, assisting clinicians with procedures, and administering routine medications under approved orders or protocols. The role coordinates follow-up requests, tests, appointments, and referrals; communicates with patients and the care team; and performs additional clinical support skills when trained and competent. The Medical Assistant must provide age-appropriate care and work within the applicable scope of practice and departmental policies. The position is full time, 40 hours per week, with a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m. and occasional Saturday hours from 8:00 a.m. to 12:00 p.m. The listed pay range is $21.85 to $32.80.

Requirements

  • Graduation from an accredited Medical Assistant program.
  • Current Medical Assistant certification from one of the listed organizations: AAMA (CMA), NHA (CCMA), NCCT (NCMA), AMT (RMA), American Allied Health (RMA), NHCWA (NCMSMA), NAHP (NRCMA), or NRMA (NRMA).
  • Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills, including the ability to build rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Computer proficiency, including keyboarding, Windows navigation, electronic mail, and exposure to electronic medical record systems.
  • Customer service skills that support a positive patient experience.
  • Ability to meet the physical demands of sitting, standing, walking, lifting, squatting, bending, twisting, crawling, kneeling, climbing, and reaching above the shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; use patient-handling equipment and another team member, when available, for patient lifts over 35 pounds or when a patient cannot assist.
  • Functional speech, vision, hearing, and touch, and ability to use fine-hand manipulation skills.
  • Ability to work with frequent exposure to mechanical, electrical, and chemical hazards, as well as blood and body fluids, and to wear protective clothing and equipment as needed.

Nice To Haves

  • One year of experience is preferred.

Responsibilities

  • Prepare and room patients for examinations by obtaining vital signs and gathering, documenting, and updating relevant health information.
  • Monitor and complete Clinical Integration/Quality Improvement measures and notify clinicians of opportunities within the Medical Assistant’s scope.
  • Perform laboratory procedures, including tests, cultures, and specimen collection, using aseptic technique and infection-control precautions.
  • Assist physicians and advanced practice professionals with clinical procedures.
  • Administer routine medications under physician or advanced practice professional orders or approved standing orders and protocols.
  • Follow through on procedure and test requests, pre-approved care algorithms, appointment scheduling, and referrals; route questions to the appropriate clinical staff and relay information to patients as directed.
  • Communicate with clinicians and other healthcare team members to support clinic flow, and communicate accurate, timely information to patients.
  • Perform additional basic or advanced clinical support tasks when appropriate to the specialty and demonstrated competencies, under clinical supervision.
  • Provide care appropriate to patients’ ages and developmental needs, consistent with departmental policies and procedures.
  • Operate equipment necessary to perform the job.

Benefits

  • Paid time off programs.
  • Medical, dental, vision, life, and short- and long-term disability benefits.
  • Flexible Spending Accounts for eligible healthcare and dependent-care expenses.
  • Adoption assistance and paid parental leave.
  • Defined contribution retirement plans with employer match and other financial wellness programs.
  • Educational Assistance Program.
  • Competitive compensation, premium pay for eligible shifts or on-call work, incentive pay for select positions, and potential annual performance-based increases.
  • Career development programs.
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