Medical Assistant

CenterWell•El Paso, TX

14d

About The Position

The Medical Assistant is the first point of contact for patient care and performs administrative duties alongside clinical care. The role includes varied, moderately complex administrative, operational, and customer-support assignments, typically on a semi-routine basis. Clinical work includes discussing symptoms, obtaining vital signs, administering medications and vaccines, performing phlebotomy, collecting specimens, conducting diagnostic screening tests, sterilizing and cleaning equipment, maintaining examination rooms, and documenting information in electronic medical records. The Medical Assistant collaborates closely with Physicians and Advanced Practice Providers and provides direct patient care within the scope of their active certification. The position works under minimal direction within defined expectations and quality standards, with latitude to prioritize and time assignments and interpret standard policies and procedures. This is a patient-facing role covered by the company's tuberculosis (TB) screening program; selected candidates must complete TB screening. The position is with Conviva Senior Primary Care, which provides proactive, preventive care to seniors through wellness visits, physical exams, chronic-condition management, screenings, and minor injury treatment. Its value-based approach addresses patients' physical, social, emotional, behavioral, and financial well-being. The role is scheduled for 40 hours per week. The listed starting base-pay range is $43,000–$56,200 per year, with eligibility for a bonus incentive plan based on company and/or individual performance. Pay may vary based on location and job-related skills, knowledge, experience, education, and certifications.

Requirements

Successful completion of an MA school or training program, or be a Certified/Registered Medical Assistant, or have 5+ years of experience and approval from a Provider.
High school diploma or equivalent.
CPR certification.
Selected candidates must undergo TB screening as part of the patient-facing role's TB screening program.

Nice To Haves

Certified or Registered Medical Assistant; Arizona, Indiana, and South Carolina candidates require Medical Assistant certification or registration.
Phlebotomy experience.
Medication or vaccine administration experience.
At least 1 year of Medical Assistant experience.
Value-Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience.
Bilingual proficiency in English and Spanish; candidates must pass a proficiency exam before communicating in a foreign language.

Responsibilities

Serve as the first point of contact for patient care.
Perform administrative, operational, and customer-support duties.
Discuss patient symptoms and obtain vital signs.
Administer medications and vaccines, within applicable qualifications and scope.
Perform phlebotomy and collect specimens.
Perform diagnostic screening tests.
Sterilize and clean equipment and maintain examination rooms.
Document information in the electronic medical records system.
Collaborate closely with Physicians and Advanced Practice Providers.
Deliver direct patient care as allowed by active certification.
Follow standard policies and procedures and meet defined work expectations and quality standards.