Medical Assistant, Experienced Front and Back Office

EEO Statement Balboa UnitedLa Mesa, CA
Onsite

About The Position

The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently.

Requirements

  • Minimum of 1 year of experience as a Front and Back Office Medical Assistant
  • Medical Assistant Certification
  • Proficiency using EHR software applications
  • Bilingual in English/Spanish
  • Experience using EPIC
  • Excellent verbal and written communication
  • Ability to provide excellent customer service
  • Ability to interpret, adapt and apply guidelines and procedures
  • Ability to use good reasoning and judgement and react appropriately in emergency situations
  • Ability to establish and maintain effective working relationships with patients, medical staff and coworkers
  • Background check required
  • Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.

Nice To Haves

  • Travel to other sites located within San Diego County may be required
  • Other duties as assigned
  • Other duties and tasks as assigned

Responsibilities

  • Taking medical histories and vital signs
  • Reconciliation of medication lists
  • Explaining treatment procedures to patients
  • Preparing patients for examination (in-person and/or telehealth appointments)
  • Assisting the physician during exams
  • Instructing patients about medication and special diets
  • Authorizing prescription refills as directed
  • Stock examination rooms
  • Maintain instruments and prepare sterilization as required
  • Keep inventory of medications and supplies
  • Maintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)
  • Provide coverage for other MAs as needed
  • Using computer applications
  • Answering telephones, take telephone messages and provide feedback and answers to patient/physician/pharmacy
  • Greeting patients and scheduling appointments
  • Updating and scanning patient medical records
  • Coding and filling out insurance forms
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence
  • Collection of copays

Benefits

  • medical, dental & vision on the 1st of the month 30 days after hire
  • Employer contribution of up to 7.5% of annual pay for your 401K
  • Generous paid time off
  • 8 paid holidays
  • a birthday float day off
  • a mental health day
  • Company paid life insurance
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