Medical Assistant

Complete Health•Pell City, AL
•$17 - $23

About The Position

Assists in the examination and treatment of patients under the direction of healthcare providers. The role supports clinical care and office operations, including patient intake, clinical testing, injections, blood draws, documentation, and patient communication. Medical Assistants also help patients with mobility and transport within the clinical setting, monitoring their comfort and safety and maintaining clean transport equipment. Duties may extend beyond the listed responsibilities as needed or as directed by supervision.

Requirements

  • Active Clinical Medical Assistant or Certified Medical Assistant certificate; or an equivalent from a two-year college or technical school; or six months to one year of related experience and/or training; or an equivalent combination of education and experience as determined by leadership.
  • Knowledge of word-processing software, internet software, EMR systems, and database software.
  • Ability to stand and walk for extended periods and perform a full range of body motions, including handling and lifting patients and equipment.
  • Ability to lift and carry items weighing up to 30 pounds and assist in moving patients weighing up to 300 pounds.
  • Ability to adhere to safety and hygiene protocols while regularly exposed to bodily fluids.
  • Ability to climb, stoop, kneel, crouch, reach, stand, lift, grasp, feel, talk, hear, perform repetitive motions, and use fingers; occasional pushing and pulling is required.
  • Ability to use a computer, keyboard, telephone, and various office machines.

Nice To Haves

  • Athena EMR experience is preferred.

Responsibilities

  • Interview patients; take and accurately record vital signs, including manual blood pressure, pulse, temperature, oxygen level, weight, and height, in the EMR.
  • Prepare and stock examination rooms.
  • Hand instruments and materials to providers as directed during procedures.
  • Clean and sterilize instruments.
  • Perform EKGs and point-of-care tests, including urinalysis, strep, flu, COVID, mono, pregnancy, and A1C tests.
  • Administer intramuscular, intradermal, and subcutaneous injections per provider orders.
  • Handle patient portal messages, medication refills, lab or imaging orders, prior authorizations, and imaging precertifications.
  • Communicate effectively with patients and their families and provide instructions as directed by providers.
  • Call patients to discuss results as directed by providers while maintaining confidentiality.
  • Enter data into the EMR to maintain office and patient records.
  • Perform other duties as needed or directed by supervision, such as assisting with patient check-in.
  • Perform blood draws competently and efficiently while minimizing patient discomfort.
  • Assist patients with mobility and transport, including helping them in and out of wheelchairs or onto exam tables and escorting or transporting them within the clinical setting.
  • Monitor patients during transport for signs of distress, maintain clean transport equipment, and provide emotional support when needed.
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