Medical Assistant - Allergy/Immunology - Full-Time

Cincinnati Children's

2d•Onsite

About The Position

The clinic is seeking a highly motivated and patient‑centered team member to support a busy allergy, asthma, and immunology practice. This role provides direct patient care, clinical support, and administrative assistance in a moderate to fast‑paced environment. The ideal candidate demonstrates professionalism, adaptability, strong communication skills, and a commitment to delivering high‑quality care. The Medical Assistant with the required training, education and demonstration of clinical competency, performs delegated clinical and administrative duties under the supervision of a nurse or licensed physician.

Requirements

High school diploma or equivalent
Graduate of a program in Medical Assisting AND No directly related experience OR Completion of a formal medical services training program of the US armed forces OR 1 year of work experience in a related job discipline
Vital signs measurement
Immunization administration
Medication administration
Familiarity with Epic EMR
Experience scheduling or triaging calls and messages
Basic medical terminology

Nice To Haves

Adaptability
Professionalism and patience
Effective communication skills
Initiative and proactiveness
Strong teamwork capabilities
Positive mindset and attitude
Strong work ethic
Ability to multitask and prioritize

Responsibilities

Provide competent technical and clinical services and flex daily needs based on CCHMC policy, best practice guidelines and department needs.
Assist care providers with procedures and physical exams of patients.
Prepare patients for examination and treatment.
Provide care consistent with the family-centered care and medical home models.
Provide flexible, culturally competent and responsive care to the needs of the patient and family.
Treat families as full partners with decision making processes regarding their child's care, which includes offering information, services and support in a collaborative and respectful manner.
Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families.
Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner.
Respond quickly to parent requests and concerns.
Provide appropriate education/information to patients and/or families.
Work collaboratively/cooperatively with others and follow complex direction to resolve problems and achieve goals.
Develop positive working relationships with peers/colleagues and acknowledges others skills, experience, knowledge, creativity and contributions.
Share knowledge and/or provide support for team members.
Contribute to and promote a positive and professional work environment/atmosphere.
Manage records per department policy.
Assist with collection of data for various forms.
Obtain consent and release of information forms when indicated.
Maintain patient files, records and other information.
Demonstrate adherence to established documentation practices with accurate and detailed data entry and document management.
May manage specimens per protocols.
Maintain knowledge of all routine testing processes and retrieve test results.
Communicate normal lab results as appropriately delegated.
Room patients and obtain vital signs.
Collect and document detailed medical histories.
Administer intramuscular (IM) injections, including vaccines.
Complete administrative tasks such as FMLA paperwork, lab entry, and school forms.
Ensure compliance with healthcare regulations and clinic protocols.
Support effective team communication to promote coordinated care.
Process medication refill requests under provider direction.
Respond to live patient calls, addressing concerns or routing inquiries appropriately.
Manage and triage MyChart messages.
Coordinate care with multidisciplinary team members.
Perform skin‑prick testing and patch testing.
Maintain clean and organized exam rooms.